Date Posted | Document Number | Revision | Document Title | Description | Vehicle System | Model |
---|---|---|---|---|---|---|
2020-08-03 | SB-20-31-004 | Original | Replace LH Front Damper Assembly | Certain Model 3 vehicles were manufactured with LH front damper assemblies that do not meet internal specifications, which may result in elevated NVH (Noise, Vibration, and Harshness) from the front of the vehicle. Replace the LH front damper assembly. | 31 - SUSPENSION | Model 3 |
2020-08-03 | SB-20-31-005 | Original | Replace RH Front Damper Assembly | Certain Model 3 vehicles were manufactured with RH front damper assemblies that do not meet internal specifications, which may result in elevated NVH (Noise, Vibration, and Harshness) from the front of the vehicle. Replace the RH front damper assembly. | 31 - SUSPENSION | Model 3 |
2020-08-01 | SB-20-12-003 | Original | Components Damaged From Driving Through Standing Water | In rare instances, certain components on Model 3 vehicles built at the Fremont Factory before May 21, 2019 might be damaged when driving through standing water on a road or highway with poor drainage or pooling water. | 12 - EXTERIOR FITTINGS | Model 3 |
2020-07-24 | SB-20-44-002 | Original | Inspect Charge Port Busbar Safety Cap And Protective Earth Busbar | Some Model Y vehicles were manufactured with a charge port busbar safety cap and/or PE (Protective Earth) busbar that might not meet internal specifications, resulting in intermittent vehicle charging capability. Inspect the vehicle for symptoms related to the condition. If symptoms are present, rework or replace the charge port busbar safety cap and replace the charge port assembly. | 44 - HIGH VOLTAGE SYSTEM | Model Y |
2020-07-24 | TN-13-16-006 | Rev 5 | High Voltage Battery Return Tag | Include a copy of this form when returning an undamaged HV battery pack. Contains battery information, including the SOC. Formerly SID-12-0040. R4 updates document and includes Model 3 and Model Y. R5 Restricts document to North America and Asia Pacific. | 16 - HV BATTERY SYSTEM | General |
2020-07-23 | SB-20-31-001 | Original | Inspect Front Stabilizer Bar For Squeak Noise | Some Model S and Model X vehicles might have front stabilizer bars with improperly vulcanized bushings that make a squeak noise when driving over road imperfections. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the stabilizer bar with one that has properly vulcanized bushings. | 31 - SUSPENSION | Model S, Model X |
2020-07-14 | SB-20-16-003 | Original | Inspect Contactor DC Link Busbar Bolts | Certain Model 3 high voltage batteries may not have a sufficient quantity of bolts for the contactor DC link busbars, which may prevent the vehicle from charging or powering properly. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install a sufficient quantity of bolts, install contactors, or if conditions warrant, escalate a Toolbox session for further instruction. | 16 - HV BATTERY SYSTEM | Model 3 |
2020-07-10 | SB-19-31-006 | Original | Replace Rear Upper Links, China | A very small number of Model S vehicles in China have experienced rear upper link failures at low speeds due to abusive impacts with potholes and curbs. To improve durability and reduce abuse failures in the unique Chinese driving environment, inspect the part numbers on the LH and RH rear upper links to determine which components need replacement, replace the affected components with updated ones, and then perform a 4-wheel alignment, if necessary. | 31 - SUSPENSION | Model S |
2020-07-09 | SB-20-10-003 | Original | Inspect Front Fascia Injection Date | On some Model Y vehicles, front fascias with an injection date in a certain date range might have potential delamination/peeling issues. Inspect the front fascia traceability label for symptoms related to the condition. If the symptoms are present, replace the front fascia. | 10 - BODY | Model Y |
2020-07-08 | SB-18-31-009 | Rev 2 | Inspect Front Air Spring Modules | On some Model S vehicles equipped with air suspension, a front-end rattle noise might come from behind the IP carrier when traveling over road transitions at low speed. For example, when traveling from a driveway to a street, or from an asphalt surface to a concrete surface. The noise is generated from a normal mechanical operation that has no detrimental effect on the vehicle. Upon customer complaint, inspect that the front air spring modules currently installed in the vehicle are not the same part number revision as those listed in this document, or later. If after a temporary modification the vehicle symptoms related to the condition described in this document are significantly reduced, replace both front air spring modules with the revision described in this document. R1 adds part number for RWD vehicles and updates affected dates. R2 adds a part number check and updates inspection criteria. | 31 - SUSPENSION | Model S |
2020-07-07 | SB-20-17-008 | Original | Replace Electrical Harnesses Due To Untwisted CAN Wires | Certain Right-Hand Drive (RHD) dual-motor Model S vehicles might have untwisted CAN wires in the front left body and lower instrument panel harnesses that could be susceptible to electrical interference. Consequently, the vehicle might experience spurious faults or false alerts. Replace the front left body and lower instrument panel harnesses with those having twisted CAN wires. | 17 - ELECTRICAL | Model S |
2020-07-02 | SB-20-18-001 | Original | Retrofit A/C Compressor Acoustic Blanket | An NVH-reducing A/C compressor acoustic blanket was added to Model Y on May 26, 2020. Vehicles built before this date are eligible for a retrofit for owners who complain of elevated HVAC noise at the front of the vehicle. | 18 - THERMAL MANAGEMENT | Model Y |
2020-07-01 | SB-19-17-007 | Original | Replace Headlights in EMEA and China | Certain Model 3 vehicles might be equipped with headlights specified for use in North America. Inspect the vehicle for the condition. If the condition is present, install headlights specified for use in the applicable market. | 17 - ELECTRICAL | Model 3 |
2020-06-26 | SB-20-10-001 | Original | Adjust Overflush Charge Port Door | Some Model 3 and Model Y vehicles might have a charge port door that is overflush (protrudes in comparison) to the LH taillight assembly. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, adjust the charge port sheet metal to reduce the overflush. | 10 - BODY | Model 3, Model Y |
2020-06-25 | CD-16-17-001 | Rev 1 | Model X Spare 12V Power Circuit | Provides information about the spare 12V power circuit on Model X. R1 adds links to the Service Manual, elaborates on the need to disconnect 12V, and provides information about how to get access to service.teslamotors.com. | 17 - ELECTRICAL | Model X |
2020-06-25 | SB-20-31-003 | Original | Inspect Front Spring and Damper Assembly Insulators | Certain Model 3 vehicles produced at Giga Shanghai might have front spring and damper assemblies with insulators that are offset and protrude from the spring perch. With continued use, these insulators might cause front suspension NVH issues. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace that front spring and damper assembly. | 31 - SUSPENSION | Model 3 |
2020-06-25 | CD-15-17-001 | Rev 2 | Model S Spare 12V Power Circuit | Provides information about the spare 12V power circuit on Model S. This revision adds additional information about which fuse protects the circuit and also how to access the circuit. R1 adds information for vehicles built after April 11, 2016. R2 adds links to the Service Manual, elaborates on the need to disconnect 12V, and provides information about how to get access to service.teslamotors.com. | 17 - ELECTRICAL | Model S |
2020-06-25 | CD-19-17-001 | Rev 1 | Model 3 12V Power Circuit for Third-Party Accessories | Provides information about the recommended 12V power circuit for third-party accessories on Model 3. R1 adds links to the Service Manual and provides information about how to get access to service.teslamotors.com. | 17 - ELECTRICAL | Model 3 |
2020-06-23 | SB-20-16-004 | Original | Replace High Voltage (HV) Battery Due To Internal Loose Fastener | Certain Model 3 and Model Y vehicles may have a loosened fastener inside the HV battery assembly, which could cause the HV battery to power down. Replace the HV battery. | 16 - BATTERY SYSTEM | Model 3, Model Y |
2020-06-20 | SB-20-12-002 | Original | Remove B-Pillar Applique Gore Patches | On some Model S, Model X, and Model 3 vehicles, condensation might build up inside of the B-pillar applique, potentially obscuring the B-pillar camera. This condition might cause some Autopilot features to be temporarily unavailable until the condensation goes away, such as Auto Lane Change, Blind Spot Detection, and Lane Departure Warning. Inspect both B-pillar applique camera cavities for condensation. If condensation is present in either B-pillar applique, remove and discard the gore patches from both B-pillar appliques to improve the airflow and reduce condensation. | 12 - EXTERIOR FITTINGS | Model S, Model X, Model 3 |
2020-06-17 | SB-20-32-004 | Original | Inspect Lower Steering Column I-Shaft Operation | Some Model S and Model X vehicles might exhibit stiff steering due to corrosion at the lower steering column I-shaft U-joint. Inspect vehicle steering action for symptoms related to the condition. If symptoms are present, replace the I-shaft. | 32 - STEERING | Model S, Model X |
2020-06-16 | SB-20-39-001 | Original | Replace Front Drive Unit | Certain Model 3 vehicles exported to the China region might have a front drive unit with an inverter that is not fully compatible with the China Supercharger protocol. Consequently, the inverter might be damaged during supercharging, and cause the vehicle to enter Limp mode after supercharging. Replace the front drive unit. | 39 - FRONT DRIVE UNIT | Model 3 |
2020-06-15 | SB-20-32-002 | Rev 1 | Replace Steering Rack Housing Bolts, Model X | Long-term exposure to high-corrosion environments might weaken the bolts that attach the power steering motor to the steering rack housing. Replace the bolts (x5) that attach the power steering motor to the steering rack housing and apply wax sealant. R1 adds a steering functionality check. | 32 - STEERING | Model X |
2020-06-12 | TN-14-16-004 | Rev 3 | Inspect the Model S and Model X HV Battery for Underside Damage | Tesla technicians should always visually inspect the underside of the vehicle for damage, including the HV battery pack, whenever the vehicle is raised or the customer has indicated possible damage. Only Tesla Service Centers can evaluate battery damage or repair damaged battery packs. This Tech Note describes how to evaluate damage to the underside of the Model S and Model X HV battery, and provides repair information for cosmetic damage. R3 improves damage evaluation descriptions and the escalation policy. | 16 - HV BATTERY SYSTEM | Model S, Model X |
2020-06-12 | TN-17-11-001 | Rev 4 | Replacing Model S Exterior Door Handles | Provides information and guidance on replacing Model S exterior door handles. R3 adds information on dummy plugs for 2.1 retrofits on base door handles that did not have LEDs. R4 adds door replacement information and updates the parts lists. | 11 - CLOSURES | Model S |
2020-06-12 | TN-18-16-001 | Rev 1 | Inspect the Model 3 and Model Y HV Battery for Underside Damage | Tesla technicians should always visually inspect the underside of the vehicle for damage, including the HV battery pack, whenever the vehicle is raised or the customer has indicated possible damage. Only Tesla Service Centers can evaluate battery damage or repair damaged battery packs. This Tech Note describes how to evaluate damage to the underside of the Model 3 and Model Y HV battery, and provides repair information for cosmetic damage. R1 adds Model Y, and improves damage evaluation descriptions and the escalation policy. | 16 - HV BATTERY SYSTEM | Model 3, Model Y |
2020-06-05 | TN-15-92-003 | Rev 4 | High Voltage Awareness Care Points | For safety, always follow these general care points when working on Tesla vehicles or related service equipment. This version incorporates HV glove testing and storage information. Formerly MEM-11-005 and SB-13-92-003. R2 Updates the glove testing period. R3 updates expiration guidelines for HV gloves. R4 adds electrical safety hook requirements. | 92 - TOOLS AND EQUIPMENT | General |
2020-06-05 | SB-20-17-006 | Original | Inspect Hood Latch Actuator Connector for Swapped Electrical Wires | On certain Model Y vehicles, the hood latch actuator connector wires are installed in the incorrect position, causing the hood latch to open upon vehicle wake up; this will prompt a driver alert and prevent the vehicle from switching into drive mode until the hood latch is closed. Inspect the vehicle for symptoms related to the condition. If symptoms are present, reposition the wires in the hood latch actuator electrical connector. | 17 - ELECTRICAL | Model Y |
2020-06-05 | TN-20-17-001 | Original | Coaxial Cable Overlay Guidelines | To save cost and reduce the vehicle repair time, parts that enable the technician to replace just a single coaxial cable, and not an entire electrical harness, are becoming available. This document provides best-practice guidelines and supplements existing service manual procedures for overlaying coaxial video and audio cables onto electrical harnesses. | 17 - ELECTRICAL | Model S, Model X, Roadster, Model 3, Model Y |
2020-06-02 | SB-19-20-002 | Original | Replace Front Passenger Airbag | The propellant in the front passenger airbag inflator might degrade over time, which could cause the inflator body to rupture in the event the airbag is deployed. Replace the front passenger airbag with an updated part. | 20 - SAFETY AND RESTRAINT | Model S |
2020-06-01 | CD-20-17-001 | Original | Model 3 Third-Party CAN Bus Interface | As of May 2020, Model 3 vehicles are configured with a third-party CAN bus on connector X181. | 17 - ELECTRICAL | Model 3 |
2020-06-01 | CD-20-20-001 | Original | Model Y Event Data Recorder Retrieval Guide | The Tesla Model Y is equipped with an event data recorder (EDR). The EDR records data related to vehicle dynamics and safety systems when the system senses a crash or a crash-like situation, such as hitting a road obstacle. This data is stored in the vehicle’s Restraints Control Module (RCM). This guide describes how to retrieve EDR data from a Tesla Model Y RCM. This document is available at https://edr.tesla.com. | 20 - SAFETY AND RESTRAINT | Model Y |
2020-05-27 | SB-19-31-005 | Original | Replace Front Aft Links, China | A very small number of Model S and Model X vehicles in China have experienced front aft link failures at low speeds due to abusive impacts with potholes and curbs. To improve durability and reduce abuse failures in the unique Chinese driving environment, inspect the part numbers on the front aft links to determine which components need replacement, replace the affected components with updated ones, and then perform a 4-wheel alignment, if necessary. | 31 - SUSPENSION | Model S, Model X |
2020-05-27 | SB-19-31-007 | Original | Replace Front Aft Links And Front Fore Links | A very small number of Model S and Model X vehicles in China have experienced front aft link and front fore link failures at low speeds due to abusive impacts with potholes and curbs. To improve durability and reduce abuse failures in the unique Chinese driving environment, inspect the part numbers on the front aft links and front fore links to determine which components need replacement, replace the affected components with updated ones, and then perform a 4-wheel alignment. | 31 - SUSPENSION | Model S, Model X |
2020-05-27 | SB-19-31-008 | Original | Replace Front Fore Links and Rear Upper Links, China | A very small number of Model S vehicles in China have experienced front fore link and rear upper link failures at low speeds due to abusive impacts with potholes and curbs. To improve durability and reduce abuse failures in the unique Chinese driving environment, inspect the part numbers on the front fore links and rear upper links to determine which components need replacement, replace the affected components with updated ones, and then perform a 4-wheel alignment. | 31 - SUSPENSION | Model S |
2020-05-27 | SB-19-31-009 | Original | Replace Front Fore Links, Front Aft Links, and Rear Upper Links, China | A very small number of Model S vehicles in China have experienced front fore link, front aft link, and rear upper link failures at low speeds due to abusive impacts with potholes and curbs. To improve durability and reduce abuse failures in the unique Chinese driving environment, inspect the part numbers on the front fore links, front aft links, and rear upper links to determine which components need replacement, replace the affected components with updated ones, and then perform a 4-wheel alignment. | 31 - SUSPENSION | Model S |
2020-05-27 | SB-19-31-004 | Original | Replace Front Aft Links And Rear Upper Links, China | A very small number of Model S vehicles in China have experienced front aft link and rear upper link failures at low speeds due to abusive impacts with potholes and curbs. To improve durability and reduce abuse failures in the unique Chinese driving environment, inspect the part numbers on the front aft links and rear upper links to determine which components need replacement, replace the affected components with updated ones, and then perform a 4-wheel alignment, if necessary. | 31 - SUSPENSION | Model S |
2020-05-22 | SB-18-32-002 | Rev 5 | Replace Bolts In the Steering Rack Housing | Long-term exposure to high-corrosion environments might weaken the bolts that attach the power steering motor to the steering rack housing. Replace the 5 bolts in the steering rack housing and apply wax sealant. If any of the bolts are damaged, or become damaged during repair, replace the steering rack. R4 updates labor times and descriptions. R5 adds a steering functionality check. | 32 - STEERING | Model S |
2020-05-22 | SB-20-00-001 | Original | Update Vehicle Software to Maintain Compatibility with Tesla Connectivity Network | On approximately May 1, 2020, the Tesla connectivity network is undergoing enhancements for increased security, reliability, and scalability. In order for vehicles to maintain compatibility with and access to features requiring Tesla network connectivity, vehicles must be running software version 2019.40.2.3 or newer. | 00 - INSPECTION AND SERVICE | Model S, Model X |
2020-05-08 | SB-20-32-008 | Original | Inspect Upper Steering Column Bolt | On some Model 3 vehicles in the United Kingdom, the upper steering column bolt may not be installed according to internal specifications, which could cause excessive play between the steering wheel and steering column. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install a new upper steering column bolt and if damaged, replace the driver airbag, airbag harness, and/or steering column control module (SCCM). | 32 - STEERING | Model 3 |
2020-05-08 | SB-20-32-007 | Original | Inspect Upper Steering Column Bolt | On some Model 3 and Model Y vehicles, the upper steering column bolt may not be installed according to internal specifications, which could cause excessive play between the steering wheel and steering column. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install a new upper steering column bolt and if damaged, replace the driver airbag, airbag harness, and/or steering column control module (SCCM). | 32 - STEERING | Model 3, Model Y |
2020-05-06 | SB-20-17-005 | Original | Inspect Electromechanical Brake Booster Electrical Connector | On certain Model S vehicles, pins 1 and 9 in connector X117 (electromechanical brake booster electrical connectors) might be loose and fall out of the connector or cause an intermittent connection, which would result in the electromechanical brake booster not being properly powered. The driver may report that the brake pedal is harder to press than usual. Inspect pins 1 and 9 in connector X117. If the pins are loose or damaged, repair the pins. In addition, if pin 1 or 9 of the electromechanical brake booster connector was found to be bent or damage, replace the electromechanical brake booster as well. | 17 - ELECTRICAL | Model S |
2020-05-06 | TN-20-00-001 | Original | Retrofit HV Battery Shipping Crate Access Port, Model S and Model X | The Model S and Model X HV battery shipping crate can be retrofitted with an access port to make it easier and quicker to diagnose, discharge, keep an inventory of, and transport the HV battery. | 00 - INSPECTION AND SERVICE | Model S, Model X, Roadster, Model 3, Model Y |
2020-04-28 | SB-19-20-003 | Rev 1 | Install Occupant Classification System (OCS) Filter Module | On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the seat harness, causing the airbag indicator to display on the touchscreen. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install an OCS filter module to the front passenger seat harness. R1 adds Model Y. | 20 - SAFETY AND RESTRAINT | Model 3, Model Y |
2020-04-24 | SB-20-33-001 | Rev 1 | Inspect Brake Caliper Bolts | On some Model 3 and Model Y vehicles, the brake caliper bolts may not have been torqued to internal specifications. Inspect all brake caliper bolts and retorque to internal specifications. R1 adds instructions for noting vehicle condition in SCA vs. Warp Service. | 33 - BRAKES | Model 3, Model Y |
2020-04-23 | SB-20-17-004 | Rev 1 | Reroute Main Front Body Harness | On certain Model X vehicles, the main front body harness might contact the RH front upper control arm. Inspect the main front body harness near the RH front upper control arm, perform wire repairs (if necessary), and then reroute the harness. R1 updates part number. | 17 - ELECTRICAL | Model X |
2020-04-14 | CD-18-20-003 | Rev 1 | Model X Event Data Recorder Retrieval Guide | This guide describes how to retrieve EDR data from a Tesla Model X RCM. This guide and other Tesla EDR information can be found at https://edr.tesla.com. R1 updates cable part numbers. | 20 - SAFETY AND RESTRAINT | Model X |
2020-04-14 | SB-19-50-003 | Original | Provide Mode 3 Charging Cable | Certain Model S, X, and 3 vehicles were delivered without a Type 2 charging cable. Inspect the vehicle for symptoms related to the condition. If symptoms are present, provide a Type 2 charging cable to the customer. | 50 - EXTERNAL CHARGING CONNECTORS | Model S, Model X, Roadster, Model 3, Model Y |
2020-04-14 | CD-19-20-001 | Rev 1 | Model 3 Event Data Recorder Retrieval Guide | The Tesla Model 3 is equipped with an event data recorder (EDR). The EDR records data related to vehicle dynamics and safety systems when the system senses a crash or a crash-like situation, such as hitting a road obstacle. This data is stored in the vehicle’s Restraints Control Module (RCM). This guide describes how to retrieve EDR data from a Tesla Model 3 RCM. This guide and other Tesla EDR information can be found at https://edr.tesla.com. R1 updates cable part numbers. | 20 - SAFETY AND RESTRAINT | Model 3 |
2020-04-10 | SB-20-13-003 | Original | Replace 2nd Row Seat Back Panels | Certain Model Y vehicles may have been built with 2nd row seat back panels that did not meet internal specifications, resulting in the panels not being flush with the 2nd row seat. | 13 - SEATS | Model Y |
2020-04-07 | TN-18-11-001 | Rev 1 | Replacing Model X Rear Door Upper Glass | Outlines the parts to order when replacing the rear door upper glass on Model X, including situations where additional parts might need to be ordered. R1 revises some part numbers. | 11 - CLOSURES | Model X |
2020-04-06 | SB-20-31-002 | Original | Inspect Rear Damper To Body Bolts | On some Model 3 vehicles, the LH and/or RH rear damper top mount bolts were not fastened according to internal specifications and may create noise, vibration, and harshness. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace rear damper(s) that are missing top mount bolts or have top mount bolts that are looser than half a turn. | 31 - SUSPENSION | Model 3 |
2020-04-06 | TN-16-17-001 | Rev 1 | 12V Battery Replacement | Replace the 12V battery when the battery charge drops below 10.5V. Formerly TN-16-16-001. R1 updates the legal entity, affected vehicles, and clarifies the type of charger recommended. | 17 - ELECTRICAL | General |
2020-04-03 | SB-20-32-006 | Original | Inspect Steering Column Dust Cover | On some Model 3 vehicles built at Giga Shanghai, the steering column dust cover might have been improperly installed. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install the steering column dust cover at the correct location on the steering column shaft. | 32 - STEERING | Model 3 |
2020-04-01 | SB-19-17-011 | Original | Retrofit Front Fog Lights | Certain Model 3 vehicles ordered with front fog lights were delivered without the front fog lights. Retrofit the front fog lights and if necessary, the fascia lamp harness. | 17 - ELECTRICAL | Model 3 |
2020-03-11 | SB-20-12-001 | Original | Install Missing Front and Mid Aero Shield Panels | On some Model 3 vehicles built at Giga Shanghai, the front and/or mid aero shield panels might be missing. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install new front and/or mid aero shield panel(s). | 12 - EXTERIOR FITTINGS | Model 3 |
2020-03-11 | SB-20-17-003 | Original | Reroute Front Passenger Buckle Electrical Harness | On certain Model 3 vehicles built at Giga Shanghai, the front passenger buckle electrical harness might be damaged due to improper routing. Inspect the front passenger buckle electrical harness for damage. If the harness is undamaged, reroute the existing harness as directed. If the harness is damaged, replace the buckle and reroute the new harness as directed. | 17 - ELECTRICAL | Model 3 |
2020-03-09 | SB-20-21-001 | Original | Replace Car Computer Affecting Rear Facing Camera Functionality | On certain Model 3 vehicles, the image from the rear facing camera might not be displayed on the touchscreen. Replace the car computer. | 21 - INFOTAINMENT | Model 3 |
2020-03-04 | SB-19-16-009 | Original | Replace High Voltage (HV) Battery | On some Model 3 vehicles with the Long Range HV battery, a few cell interconnects within the HV battery are missing. This condition might result in a reduction of vehicle driving range. Upon customer complaint of reduced range, if the symptom is present, replace the HV battery. | 16 - BATTERY SYSTEM | Model 3 |
2020-03-04 | SB-19-17-014 | Original | Install Ferrites to Reduce Static Noise From A-pillar Tweeters | Install ferrites to reduce static noise coming from the tweeters on the A-pillar in Model S or Model X. | 17 - ELECTRICAL | Model S, Model X |
2020-03-04 | SB-20-16-002 | Original | Rewrite Shunt Resistance | Certain Model 3 vehicles were configured with incorrect shunt resistance hex values that can affect charging capacity and range performance. Rewrite the shunt resistance with the correct value for the vehicle. | 16 - HV BATTERY SYSTEM | Model 3 |
2020-03-04 | SB-19-12-002 | Original | Install Missing Front and Mid Aero Shield Panels | On some Model 3 vehicles, the front and/or mid aero shield panels might be missing. | 12 - EXTERIOR FITTINGS | Model 3 |
2020-03-04 | SB-19-40-001 | Original | Replace Rear Drive Unit Inverter 55 Degree Fluid Coupling | On certain Model 3 vehicles, coolant might leak from the rear drive unit inverter 55 degree fluid coupling. This could result in a low coolant alert in the vehicle. Use Toolbox to perform a Coolant Air Purge routine. If necessary, replace the rear drive unit inverter 55 degree fluid coupling. | 40 - REAR DRIVE UNIT | Model 3 |
2020-03-03 | SB-19-40-002 | Original | Inspect For Rear Drive Unit Breather | Certain Model 3 vehicles might have been manufactured without a rear drive unit (RDU) breather, and consequently might have contaminated gearbox fluid. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install a breather or replace the rear drive unit, depending upon inspection results. | 40 - REAR DRIVE UNIT | Model 3 |
2020-03-03 | SB-18-16-007 | Original | Replace Penthouse Bolts | On certain Model 3 vehicles, some bolts within the high voltage (HV) battery penthouse were insufficiently torqued to internal specifications during manufacturing. Replace and properly torque the bolts. | 16 - BATTERY SYSTEM | Model 3 |
2020-03-03 | SB-18-15-008 | Original | Resecure Triple Camera Windshield Bracket | Certain Model X vehicles were manufactured with triple camera windshield brackets that were not properly secured to the windshield. The bracket may look uneven and/or move when manipulated. However, there is no effect on Autopilot functionality or rear view mirror stability. Perform the following procedure to resecure the triple camera windshield bracket to the windshield. | 15 - INTERIOR TRIM | Model X |
2020-03-03 | SB-19-30-001 | Original | Repair Model S and Model X Rear Node to Subframe Mounting Area Damage | The rear node of some Model S and Model X vehicles might have damage in the forward mounting location of the rear Subframe, resulting in noise, vibration, or harshness coming from that location. | 30 - CHASSIS | Model S, Model X |
2020-02-29 | SB-20-17-002 | Rev 1 | Rework Electrical Harness Due To Water Ingress R1 | On certain RHD Model 3 vehicles, the front main harness upper CAN connectors to the steering rack might not have been properly weatherproofed. Consequently, water might have entered the connectors, and possibly corroded the terminals. Inspect the vehicle for symptoms related to the condition. If symptoms are present, apply dielectric paste to the connectors. If the connector terminals are corroded, replace the connectors altogether. R1 adds alternative part numbers. | 17 - ELECTRICAL | Model 3 |
2020-02-18 | SB-20-10-002 | Original | Install Rivets to Secure the 12V Battery Bracket Support | On certain Model 3 vehicles, the LH side of the 12V battery bracket support might come loose due to improper welds during manufacture. Retrofit the LH side of the 12V battery bracket support with rivets. | 10 - BODY | Model 3 |
2020-02-14 | SB-20-32-003 | Original | Placeholder - Replace Bolts In the Steering Rack Housing (Model X) | This document is obsolete. Use SB-20-32-002 instead. | 32 - STEERING | Model X |
2020-02-14 | SB-20-45-001 | Original | Install 1st Row Floor Butyl Patches Due to Flexing Noise | Some Model 3 vehicles were built without butyl patches on the LH and RH front 1st row floor panels. Consequently, the sound of normal body flexing is heard and is not dampened. Inspect for butyl patches and install them if they are missing. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | Model 3 |
2020-02-10 | SB-20-50-001 | Original | Replace 2nd Generation Universal Mobile Connector Inline Unit | Certain Model 3, Model S, and Model X vehicles were equipped with 2nd generation Universal Mobile Connector (UMC) inline units having a proximity circuit resistor that is out of specification. This resistor within the affected UMC inline unit might prevent charging, might interrupt charging while in progress, and might affect the functionality of the UMC charge handle button when disconnecting the charge handle from the vehicle charge port. Replace the UMC inline unit. | 50 - EXTERNAL CHARGING CONNECTORS | Model S, Model X, Model 3 |
2020-02-07 | TN-18-00-001 | Rev 1 | Unsupported Vehicle Policy | Describes Tesla's policy for Unsupported (Salvage Titled) Vehicles. R1 adds Roadster information, updates the policy to disallow fast charging, provides clarification about the salvage-titled vehicle status, and includes several other updates. | 00 - INSPECTION AND SERVICE | Model S, Model X, Roadster, Model 3, Model Y |
2015-11-30 | SB-15-17-009 | Original | Retrofit Continental TPMS on Misconfigured Vehicle | Some Model S vehicles were intended to have a Continental Tire Pressure Monitoring System (TPMS), but were manufactured with a Baolong TPMS. | 17 - ELECTRICAL | Model S |
2020-01-25 | SB-16-17-005 | Rev 1 | Retrofit Continental TPMS For Improved Reception | If diagnosis confirms that the Baolong System is not functioning properly, retrofit the Continental TPMS. Replaces SB-13-17-003. R1 updates FRT times. | 17 - ELECTRICAL | Model S |
2020-01-25 | SB-16-17-006 | Rev 1 | Retrofit Continental TPMS, Norway | Retrofit the Continental TPMS for all vehicles in Norway. R1 updates FRT times. | 17 - ELECTRICAL | Model S |
2020-01-22 | SB-19-10-003 | Original | Remove Upper A-Pillar Trim Bulge | Some Model 3 vehicles might have a slight bulge at either or both upper A-pillar trims. This is strictly a cosmetic issue, and does not affect the operation or safety of the A-pillar or windshield in any way. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the affected upper A-pillar trim with an updated component. If the bulge still remains, rework the upper A-pillar sheet metal. | 10 - BODY | Model 3 |
2020-01-22 | SB-20-17-001 | Original | Install EMI Gasket To Reduce ASR-9 Radar Interference | When some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR-9 radar antennae, the vehicle cameras might be affected by electromagnetic interference, and Autopilot/camera alerts might be displayed. Upon customer complaint of Autopilot/camera alerts near airports, install an EMI gasket on the Autopilot ECU (Model S and Model X) or car computer (Model 3). | 17 - ELECTRICAL | Model S, Model X, Model 3 |
2020-01-15 | SB-18-17-010 | Rev 2 | Install 12V Battery Plug | A plug in the 12V battery was not installed in the factory, or a replacement 12V battery was installed by a Service Center that lacks the plug. If the symptom is present, install the plug on the 12V battery. R1 updates the country/region to "all," changes the order of steps, and adds an inspection of the battery with a borescope or endoscope. R2 streamlines the inspection procedure, and updates the labor times and Condition and Correction overview text. | 17 - ELECTRICAL | Model X |
2019-12-31 | TN-19-33-002 | Original | Clean and Lubricate Brake Calipers Exposed to Road Salt: Model 3 Performance Brakes | For vehicles in regions where roads are salted in Winter, prolonged exposure to salt and mud corrodes brake components and accelerates wear. Perform this procedure to clean and lubricate components to extend service life. | 33 - BRAKES | Model 3 |
2019-12-31 | TN-19-33-003 | Original | Clean and Lubricate Brake Calipers Exposed to Road Salt: Model S and X With Separate Parking Brake C | For vehicles in regions where roads are salted in Winter, prolonged exposure to salt and mud corrodes brake components and accelerates wear. Perform this procedure to clean and lubricate components to extend service life. | 33 - BRAKES | Model S, Model X |
2019-12-31 | TN-19-33-004 | Original | Clean and Lubricate Brake Calipers Exposed to Road Salt: Model 3 Base, and Model S and X With Integr | For vehicles in regions where roads are salted in Winter, prolonged exposure to salt and mud corrodes brake components and accelerates wear. Perform this procedure to clean and lubricate components to extend service life. | 33 - BRAKES | Model S, Model X, Model 3 |
2019-12-20 | SB-19-90-004 | Rev 1 | Provide Aero Wheel Cap Set | Some European customers who ordered the original Model 3 18 inch Winter Wheel and Tire Package did not receive the Aero Wheel Cap set that was supposed to be included with the package. Upon customer complaint, provide an Aero Wheel Cap set to the customer. R1 changes paytype to customer pre-pay. | 90 - ACCESSORIES | Model 3 |
2019-12-19 | SB-19-16-010 | Original | Replace HV Battery Breathers | The HV battery on some Model 3 vehicles might produce a subtle "thunk" noise when ascending or descending a mountain, or during Supercharging in colder climates. The "thunk" noise occurs when the air pressure outside the battery is different than the air pressure inside battery. The "thunk" noise does not indicate a fault or affect the performance of the HV battery. Upon customer complaint of a "thunk" noise coming from the HV battery, replace the HV battery breathers with updated components that will help equalize the pressure inside the battery with the pressure outside, faster and quieter. | 16 - BATTERY SYSTEM | Model 3 |
2019-12-12 | SB-19-16-004 | Rev 1 | Replace High Voltage (HV) Battery | The clamshell graft inside the HV battery was not fastened to Tesla’s internal standards. This condition might result in a reduction of vehicle driving range. Replace the HV battery. R1 fixes the required parts list, and clarifies the affected vehicle configuration and build dates. | 16 - BATTERY SYSTEM | Model 3 |
2019-12-10 | TN-19-10-001 | Original | Rework Front Door Panel For Earlier Pressure Sensor Design | A new supplemental restraint system (SRS) pressure sensor was introduced to the Model S on February 22, 2019. AllService replacement doors are manufactured to accommodate the new sensor design. Perform the followingprocedure to make a replacement door panel compatible with the earlier sensor design. | 10 - BODY | Model S |
2019-12-10 | SB-19-39-001 | Rev 3 | Replace LH Front Drive Unit Clevis Mount and Both Front Halfshafts | Older versions of the Model S and Model X LH front drive unit clevis mount contain a bushing that allows the front drive unit to move side-to-side more than expected during hard accelerations, resulting in excessive vibrations coming from the front drive unit during hard acceleration. This is exclusively an NVH issue and does not otherwise affect steering functionality, braking, or acceleration. An updated LH front drive unit clevis mount with an improved bushing is available which mitigates the condition. Upon customer complaint, inspect the vehicle for excessive vibrations coming from the front drive unit during hard acceleration. If the condition is present, update the LH front drive unit clevis mount and replace both front drive unit halfshafts. R2 updated the affected VIN table and provides a better explanation of the Condition and Correction. R3 details the usage of the drive unit mount shim kit. | 39 - FRONT DRIVE UNIT | Model S, Model X |
2019-12-03 | SB-19-11-006 | Original | Remove Front Door Outer Belt Seal Stuffers | Some Model X vehicles are equipped with front door outer belt seals that apply excess pressure to the front door glass, potentially causing excess noise, vibration, or harshness (NVH), slow door glass movement, and/or unintended activation of door glass anti-pinch functionality. Upon customer complaint of the conditions described, verify the condition, remove the stuffers from the LH and RH front door outer belt seals, perform a test drive to verify that the condition has been rectified, and if necessary, adjust the LH and/or RH front door glass. | 11 - CLOSURES | Model X |
2019-12-03 | TN-19-18-001 | Original | Flush AC System and Replace AC Compressor and Expansion Valves Due to Compressor Failure | As noted in Toolbox article 2392, some Model S and Model X vehicles can experience A/C compressor failures that circulate compressor debris throughout the entire A/C system. Refer to the information provided in this document if diagnosis determines that a compressor failure has resulted in compressor debris being circulated in the thermal system. | 18 - THERMAL MANAGEMENT | Model S, Model X |
2019-11-26 | SB-18-33-005 | Rev 1 | Replace Rear Brake Dust Shields | Certain Model 3 vehicles are equipped with rear brake dust shields that can trap road debris between the dust shield and brake rotor, causing loud grinding noises. Upon customer complaint, verify the condition and then replace the rear brake dust shields with updated parts. R1 updates part descriptions and the part numbers for performance brake dust shields. | 33 - BRAKES | Model 3 |
2019-11-25 | SB-19-44-009 | Rev 1 | Replace Charge Port Carrier Assembly For Ice Buildup | Some Model 3 vehicles were manufactured with charge port latch actuators that could allow ice to build up and prevent insertion or removal of the charge handle from the charge port. Upon customer complaint, replace the charge port carrier and latch actuator with an updated assembly. R1 clarifies that the document is applicable to only North American vehicles. | 44 - HIGH VOLTAGE SYSTEM | Model 3 |
2019-11-21 | CD-14-50-001 | Rev 1 | Unplugging a Tesla Vehicle from a J1772 Public Charging Station | Explains the most convenient method to unplug a Tesla vehicle from a public charger when using a J1772 adapter. R1 updates the document applicable to all Tesla vehicles. | 50 - EXTERNAL CHARGING CONNECTORS | Model S, Model X, Roadster, Model 3, Model Y |
2019-11-15 | SB-19-19-006 | Rev 1 | Replace Tow Hitch Label | Certain Model 3 vehicles were manufactured with incorrect tow hitch labeling. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the incorrect label with an updated label. R1 updates the part description. | 19 - LABELS | Model 3 |
2019-10-31 | SB-18-16-013 | Rev 3 | Inspect HV Battery Positive Contactor Fasteners | Certain Model 3 vehicles might have too few HV battery positive contactor mounting nuts installed, which can allow movement that might affect the conductivity of the contactor terminals. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the mounting nuts, the terminal fasteners, or the contactor itself. R2 corrects a part number. R3 corrects step cross-references. | 16 - HV BATTERY SYSTEM | Model 3 |
2019-10-31 | SB-16-17-010 | Rev 1 | Install Front Body Wiring Harness Cable Tie | Install a cable tie on the LH side of the front body harness to reduce the risk of chafing or other damage to the harness. R1 adds copper wire repair option, makes various small procedure improvements, and adds new correction codes. | 17 - ELECTRICAL | Model S |
2019-10-22 | SB-17-13-005 | Rev 4 | Replace Huck BOM Fastener on Front Seats | On some Model S and Model X 1st row seats, the Huck BOM fastener and pivot bushing used on the front lift links maydevelop an interactive clearance condition, which might result in a rocking motion in the seat. This does not affectperformance, but may result in customer dissatisfaction R3 updates the part number table. R4 updates the parts table. | 13 - SEATS | Model X |
2019-10-18 | SB-18-11-001 | Rev 1 | Retrofit Model X Pinch Strip Carrier and Bump Stop | On some Model X vehicles, the pinch sensor carrier and/or bump stop might scratch the paint in the interior jamb on the rear (Falcon Wing) door. Retrofit a redesigned pinch sensor carrier and bump stop (if applicable), and install a protective patch. R1 adds steps to remove gap hiding seal. | 11 - CLOSURES | Model X |
2019-10-17 | SB-17-15-008 | Rev 1 | Replace Sunvisors Due to Misprinted Labels, Canada | Replace sunvisors that have a misprinted label. R1 revises the correction codes. | 15 - INTERIOR TRIM | Model X |
2019-10-16 | SB-19-15-003 | Original | Replace Driver Sun Visor Due To Missing Labels | Some Model 3 vehicles were manufactured without labels on the driver sun visor. If the driver sun visor labels are missing, replace the sun visor with the correct part that contains the labels. | 15 - INTERIOR TRIM | Model 3 |
2019-09-27 | TN-15-31-001 | Rev 2 | Component and Fastener Replacement During Suspension Repair | Provides guidelines about certain fasteners and components that need to be replaced during suspension repair. R1 adds Model X. R2 clarifies that the document applies to all Tesla vehicles and updates the Tesla entity. | 31 - SUSPENSION | General |
2019-09-26 | SB-19-12-001 | Rev 1 | Replace Front and Mid Aero Shield Panels | On some Model 3 vehicles, the front and/or mid aero shield panels might be susceptible to damage when driving through standing water. R1 updates the condition and correction, adds a correction code and parts, and makes minor clarifications within procedure. | 12 - EXTERIOR FITTINGS | Model 3 |
2019-09-25 | SB-19-14-001 | Original | Replace Instrument Panel Carrier Due To Bumps Or Bubbling | On some Model 3 vehicles, the top or front surfaces of the Instrument Panel (IP) carrier might form bubbles or bumps in warm ambient temperatures. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the IP carrier with an updated component. | 14 - INSTRUMENT PANEL | Model 3 |
2019-09-24 | SB-19-19-007 | Original | Rectify Regulatory Labels for Mexico, Model 3 | Certain Model 3 vehicles were manufactured with incorrect manufacturer certification and tire & loading information labels. In addition, the brake fluid label might be missing and an unnecessary vehicle emissions control information label was installed. Replace the manufacturer certification and tire & loading information labels with the correct labels, add the brake fluid label (if missing) and remove the vehicle emission control information label. | 19 - LABELS | Model 3 |
2019-09-24 | SB-18-11-002 | Rev 1 | Install Butyl Rope On Lower Rear Doors | If diagnosis confirms that water ingress has caused a failure on a rear door, install butyl rope to prevent water ingress to the rear door latches. R1 notes that this document is a subtask of SB-18-11-004 and fixes a repair time. | 11 - CLOSURES | Model X |
2019-09-24 | SB-17-11-003 | Rev 1 | Replace Rear Door Lower Edge Protectors | The rear door lower edge protector might allow water to enter the door latches or cinching actuators on the rear (Falcon Wing) doors. If the vehicle is then parked outdoors in freezing conditions, the water can freeze, resulting in inference with door operation. Install an improved edge protector to reduce water ingress. Formerly part of SB-17-11-001. R1 notes that this document is a subtask of SB-18-11-004. | 11 - CLOSURES | Model X |
2019-09-24 | SB-17-11-004 | Rev 1 | Replace Model X Rear Door Latches and Actuators | Water may enter the door latches or cinching actuators on the rear (Falcon Wing) doors. If the vehicle is then parked outdoors in freezing conditions, the water can freeze, potentially interfering with the closing functionality of the rear doors until the water unfreezes. Formerly part of SB-17-11-001. R1 notes that this document is a subtask of SB-18-11-004. | 11 - CLOSURES | Model X |
2019-09-24 | SB-18-11-003 | Rev 1 | Install Rear Door Latch Shrouds | If diagnosis confirms water ingress has affected operation of the rear door latch, replace the rear door latches and install new rear door latch shrouds to reduce the volume of water ingress. R1 notes that this document is a subtask of SB-18-11-004. | 11 - CLOSURES | Model X |
2019-09-23 | SB-18-14-001 | Rev 1 | Replace IP Carrier Due To Premature Scratches/Stains | On some Model 3 vehicles, the top surface of the Instrument Panel (IP) carrier is prone to premature outlines or stains, such as an object left on the IP carrier in the sunlight. These outlines or stains can be temporarily removed, but can return, making it difficult to remove permanently. In addition, the surface of the IP carrier might be overly susceptible to scratches when attempting to clean it. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the IP carrier with an updated component. R1 adds example images to the condition, adds inspection instructions and a correction code, and updates the required parts list. | 14 - INSTRUMENT PANEL | Model 3 |
2019-09-12 | SB-16-44-001 | Rev 7 | Replace Charge Port Pin Carrier, 3 Phase | Inspect HV components for water ingress. If necessary, replace damaged HV components. R6 removes the step to create a Toolbox session and adds a step to record measurements on the Repair Order. R7 makes minor revisions to the procedure. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2019-09-11 | SB-19-11-005 | Rev 1 | Remove Gap Hiding Seals | For some Model X vehicles, the rear door pinch sensor carrier has a gap hiding seal that applies force to the rear door exterior jamb, which might cause paint issues. Remove the gap hiding seals to reduce the force on both rear doors. R1 updates part numbers and descriptions. | 11 - CLOSURES | Model X |
2019-09-06 | SB-19-13-002 | Original | Replace 1st Row Seat Lift Link Pivot Bolts | The design tolerance of some 1st row seat lift link pivot bolts might be such that the seat slightly rocks while in use. The rocking does not affect vehicle drivability or safety. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the affected bolts. | 13 - SEATS | Model 3 |
2019-09-04 | SB-19-11-003 | Original | Replace Rear Door Striker Plates | Some rear door striker plates were manufactured from material that might have allowed striker plate fasteners to be over-torqued during manufacture, potentially causing the striker plate to deform over time and resulting in a clunking noise in the mid C-pillar area when the door closes. Replace the LH and RH rear door striker plates with updated striker plates. | 11 - CLOSURE COMPONENTS | Model 3 |
2019-08-27 | SB-19-44-001 | Original | Replace Charge Port Carrier Assembly For Ice Buildup, Eastern Canada | Certain Model 3 vehicles were manufactured with charge port latch actuators that could allow ice to build up and prevent insertion or removal of the charge handle from the charge port. Replace the charge port carrier and latch actuator with an updated assembly. | 44 - HIGH VOLTAGE SYSTEM | Model 3 |
2019-08-26 | SB-18-17-004 | Rev 3 | Replace Model X Windshield Wiper Check Valve | On some Model X vehicles traveling at highway speeds, the washer fluid spray might not sufficiently cover the driver’s lower windshield. Replace the windshield wiper check valve with an inline coupler. R2 changes the document classification and updates procedure. R3 simplifies the procedure. | 17 - ELECTRICAL | Model X |
2019-08-19 | SB-16-20-001 | Rev 1 | Replace 2nd Row Center Seat Belt Due To Missing or Incorrect Label | Replace 2nd row center seat belt due to incorrect or missing label. R1 updates the title, condition, correction code description, and adds an image. | 20 - SAFETY AND RESTRAINT | Model S |
2019-08-16 | SB-19-31-001 | Rev 2 | Replace Lower Rear Control Arm Assemblies | On certain Model S vehicles, either lower rear control arm might crack, causing excessive negative camber of the rear suspension. Replace both LH and RH lower rear control arm assemblies with updated parts. Perform an alignment check and, if necessary, adjust. R1 updates the affected regions and VIN list. R2 adds a part number to the required parts list. | 31 - SUSPENSION | Model S |
2019-07-31 | SB-18-44-009 | Rev 1 | Single Phase Charging Retrofit, Model S in South Korea | Model S vehicles built for South Korea before October 1, 2018 feature a charging system that uses a three-phase Alternating Current (AC) configuration. South Korea is beginning to convert the delivery of electricity from three-phase AC to single-phase AC. Retrofit the three-phase AC charging with a single-phase AC charging configuration. R1 adds charger types. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2019-07-16 | SB-19-19-003 | Rev 1 | Replace Statutory Plate | Certain Model 3 vehicles were manufactured with incorrect information on the statutory plate near the base of the driver side B-pillar. Replace the current statutory plate with a statutory plate containing the correct information. R1 updates the statutory plate ordering process. | 19 - LABELS | Model 3 |
2019-07-16 | SB-19-44-008 | Original | Replace 2nd Generation Front Junction Box to Front Drive Unit High Voltage Harness | This document is currently on hold. | 44 - HIGH VOLTAGE SYSTEM | Model S, Model X |
2019-07-11 | SB-19-11-001 | Original | Liftgate Drain Plug Retrofit | On certain Model S vehicles, the liftgate has plugs that do not allow water to drain, causing condensation to build up inside the tail light assembly. Tail light functionality is not affected. The retrofit of updated drain-type liftgate plugs allows water to escape the liftgate and keep the tail lights dry. Retrofit the original liftgate plugs with updated liftgate drain plugs. | 11 - CLOSURE COMPONENTS | Model S |
2019-07-10 | SB-18-44-010 | Rev 3 | Replace Charge Port Pin Deadfronts | On certain Model 3 vehicles, the charge port power terminals have pin deadfronts that might become dislodged from the terminals, causing the charge handle to not fully connect to the vehicle and therefore preventing the High Voltage (HV) battery from charging. Replace the charge port pin deadfronts with updated parts. R2 correctly addresses the part as a deadfront. R3 adds a digital multimeter with a CAT III-600V rating to the special tools, and adds a step to set the multimeter to measure DC voltage. | 44 - HIGH VOLTAGE SYSTEM | Model 3 |
2019-07-08 | SB-17-15-003 | Rev 1 | Trunk Gap Hider and Bracket Retrofit | Some vehicles do not have a trunk gap hider and associated brackets installed. This bulletin describes how to retrofit the brackets on affected vehicles. R1 updates the required parts table. | 15 - INTERIOR TRIM | Model X |
2019-07-03 | SB-17-33-002 | Rev 3 | Replace Parking Brake Calipers | A gear inside the parking brake caliper could break while the parking brake is being applied. If this occurs, the parking brake motor will be unable to move the brake pad and the affected parking brake will be unable to be released or further applied. R2 adds the collection of the old caliper serial numbers through the Material Resource Board (MRB) process. R3 updates the part numbers. | 33 - BRAKES | General |
2019-06-27 | SB-16-15-001 | Rev 1 | 2nd Generation Premium Center Console Retrofit | Describes how to retrofit the 2nd generation premium center console assembly. R1 updates Goodwill pay type to Customer Pre-Paid. | 15 - INTERIOR TRIM | Model S |
2019-06-25 | SB-18-44-007 | Rev 2 | Retrofit 1st Generation Charge Port or Charge Port Doors in 3-Phase Markets | Retrofit instructions for installing 1.5 generation charge ports and charge port doors on vehicles originally equipped with 1st generation charge ports and charge port doors. R1 adds a note. R2 updates Customer Pre-Paid. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2019-06-25 | SB-16-90-003 | Rev 4 | Towing Package Retrofit, Model X | Describes how to retrofit the towing package. R2 changes the region to North America only. R3 Adds APAC into effectivity. R4 updates Goodwill pay type to Customer Pre-Paid and adds Model X to the title. | 90 - ACCESSORIES | Model X |
2019-06-20 | SB-14-44-004 | Rev 1 | Check HVJB Lid Insulator | Check the underside of the high voltage junction box (HVJB) lid for the presence of an insulator. Replace the lid or add polyimide tape as necessary. R1 modifies the required parts list. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2019-06-20 | SB-15-17-004 | Original | Replace 12V Positive Jump Post, Cold Weather Regions | Replace the 12v positive jump post with the upgraded part. | 17 - ELECTRICAL | Model S |
2019-06-20 | SB-14-12-004 | Rev 2 | Modify Rear Arch Liners | Modify the rear arch liners to provide additional clearance. Replace rear brake hoses, if necessary. R1 corrects the labor times. R2 corrects the labor times and adds a correction code. | 12 - EXTERIOR FITTINGS | Model S |
2019-06-20 | SB-14-21-004 | Rev 6 | Replace Instrument Cluster | Replace the instrument cluster due to an improper solder flux. R5 updates the affected VIN list. R6 updates the affected VIN list and clarifies that parts must be returned overnight. | 21 - INFOTAINMENT | Model S |
2019-06-20 | SB-13-31-003 | Rev 2 | Front Lower Control Arm Washer Installation | Install wedge-lock washers on the front lower control arms to prevent premature ball joint and knuckle wear. R1 clarifies the affected Country/Region, adds a new Correction Code, and provides a more accurate Affected VIN List. R2 changes the FRT of a Correction Code. | 31 - SUSPENSION | Model S |
2019-06-19 | SB-19-15-002 | Original | Secure Triple Camera Windshield Bracket | Some Model 3 vehicles were manufactured with triple camera windshield brackets that were not properly secured to the windshield. Autopilot is designed to deactivate if errors occur, but as a precaution, Autopilot features have been disabled on all suspect vehicles until this bulletin has been performed. Inspect the vehicle for the symptom related to the condition. If the symptom is present, secure the triple camera windshield bracket to the windshield, calibrate the cameras, and re-enable Autopilot features. If the symptom is not present, re-enable Autopilot features. | 15 - INTERIOR TRIM | Model 3 |
2019-06-17 | SB-17-10-006 | Rev 1 | Repair Model S Windshield Wiper Motor Bracket | Upon customer complaint of noise during windshield wiper operation, inspect the windshield wiper motor bracket. If the bracket is loose, install 3 bulb rivets to firmly reattach the windshield wiper motor bracket to the vehicle. R1 adds tooling information. | 10 - BODY | Model S |
2019-06-17 | SB-17-18-002 | Original | Eliminate Gap Between Active Louver and Front Fascia | An excessive gap between the active louver and the front fascia might allow hot air to be drawn into the inlet of the A/C condenser, reducing A/C performance. | 18 - THERMAL MANAGEMENT | Model X |
2019-06-14 | SB-19-32-001 | Original | Modify Steering Shaft Sleeve | On a certain few Model 3 vehicles, the steering shaft sleeve diameter is too large, and might preload the steering shaft boot bearing so as to cause a squeaking noise to come from the steering shaft boot when the steering wheel is turned. The squeaking noise is most prevalent at lower ambient temperatures, and might diminish as the temperature rises. This is exclusively an NVH issue and does not affect steering functionality. Upon customer complaint that a squeaking noise is coming from behind the brake pedal only when turning the steering wheel, modify the steering shaft sleeve to have a smaller diameter. | 32 - STEERING | Model 3 |
2019-06-10 | TN-19-17-001 | Original | Guidelines for Replacing Exterior Lights due to Water Ingress | Occasional condensation within the headlight or taillight lens is considered normal and should clear within a certain amount of time. Determine whether the exterior lights exhibit symptoms of normal condensation, which does not require replacement, or water ingress, which does require replacement. | 17 - ELECTRICAL | General |
2019-05-31 | SB-19-50-001 | Original | Inspect 2nd Generation Type 2 Universal Mobile Connector | Some Tesla European vehicles were equipped with 2nd generation Type 2 Universal Mobile Connectors (UMCs) that might not unlock the charge port when the handle is pressed in cold weather. The charge port can be unlocked from the touchscreen or mobile app. Inspect the UMC serial number. If the serial number is on the affected list, replace the UMC with an updated component. | 50 - EXTERNAL CHARGING CONNECTORS | General |
2019-05-24 | SB-18-13-002 | Rev 2 | Replace Huck BOM Fastener on Model S Base Front Seats | On some Model S base trim 1st row seats, the Huck BOM fastener and pivot bushing used on the front lift links may develop an interactive clearance condition, which might result in a rocking motion in the seat. This does not affect performance, but might result in customer dissatisfaction. R1 clarifies which Huck BOM is affected and updates a correction code description. R2 updates the part number table. | 13 - SEATS | Model S |
2019-05-17 | SB-19-17-005 | Rev 1 | Relocate Liftgate Electrical Wiring Harness | On some Model X vehicles, a pinched electrical wiring harness at the liftgate might cause the power function of the liftgate not to operate. Relocate or replace the liftgate electrical wiring harness. R1 revises the AVL dates. | 17 - ELECTRICAL | Model X |
2019-05-17 | SB-18-10-001 | Original | Repair Model 3 Body Side Outer In The Jack Pad Area | Repair Model 3 body side outer in the jack pad area. Sublet any work to a Tesla Approved Body Shop that cannot be performed in a service center. | 10 - BODY | Model 3 |
2019-05-15 | SB-19-17-006 | Original | Install Ground Service Bracket | On some RHD Model S vehicles, vehicle vibrations near the location of the ground connection for the Electronic Power Assisted Steering (EPAS) electrical harness may cause the ground connection to become loose, especially if disturbed during service. If the ground connection becomes too loose, steering the vehicle may require greater effort. Install a ground service bracket so that the EPAS electrical harness ground connection is securely restrained. | 17 - ELECTRICAL | Model S |
2019-04-09 | SB-19-13-001 | Rev 1 | Replace 2nd Row Seat Back Board | On some Model X vehicles equipped with 2nd row fold-flat bench seats, the RH and/or LH seat backs might interfere with the rear door panel when the door is closed and cause NVH issues. Inspect the LH and RH 2nd row bench seat backs. If there is interference with the rear door, replace the seat back board with a seat back panel. | 13 - SEATS | Model X |
2019-04-02 | SB-19-33-002 | Original | Reinstall Brake Light Switch | Certain Model 3 vehicles might have an incorrectly positioned brake light switch that might cause continuous brake light illumination. This situation prevents the vehicle from entering sleep state and increases energy consumption. Remove and reinstall the brake light switch to the correct position. | 33 - BRAKES | Model 3 |
2019-04-02 | SB-19-16-006 | Original | Inspect Penthouse Cavity For Displaced Fastener | Certain Model 3 vehicles might have a displaced fastener within the penthouse cavity, which might prevent the vehicle from starting, or charging the HV battery or 12V battery. Inspect the penthouse cavity for a displaced fastener, and if found, remove the fastener. | 16 - HV BATTERY SYSTEM | Model 3 |
2019-03-29 | SB-19-44-007 | Original | Replace Charge Port Carrier Assembly For Seized Latch Actuator | Certain Model 3 vehicles were manufactured with charge port carrier assemblies that do not meet Tesla’s internal specifications, and the latch actuator within the assembly might seize. If the actuator seizes open, vehicle charging is affected. If the actuator seizes closed, insertion or removal of the charging handle is prevented. Replace the charge port carrier assembly with an updated part. | 44 - HIGH VOLTAGE SYSTEM | Model 3 |
2019-03-25 | SB-19-44-002 | Original | Replace Charge Port Door Assembly | This document is on hold. | 44 - HIGH VOLTAGE SYSTEM | Model 3 |
2019-03-22 | SB-19-16-002 | Original | Replace High Voltage (HV) Battery | This bulletin is on hold. | 16 - BATTERY SYSTEM | Model 3 |
2019-03-20 | SB-19-17-002 | Original | Replace Windshield Washer Reservoir Assembly | On some Model X vehicles, the washer fluid spray might not sufficiently cover the driver’s lower windshield when traveling at highway speeds. Upon customer complaint of insufficient washer fluid spray on the driver’s lower windshield during highway driving, replace the windshield washer reservoir assembly with an updated part that provides greater fluid output. | 17 - ELECTRICAL | Model X |
2019-03-20 | SB-19-44-003 | Original | Replace Charge Port Door Assembly Sensor Target | On some Model 3 vehicles, the sensor target on the charge port door assembly might have fallen off, causing the push-to-open feature on the charge port door to become inoperative. The charge port door can still be operated through the touchscreen, the mobile application, or the charge port handle button. Inspect the vehicle for an inoperative push-to-open feature of the charge port door. If the symptom is present, install a new charge port door sensor target. | 44 - HIGH VOLTAGE SYSTEM | Model 3 |
2019-03-19 | CD-18-90-001 | Rev 2 | Installing Trak(R) Sport Snow Chains on 20" Model 3 Tires | A pamphlet included in the shipment of the Trak(R) Sport snow chains for 20-inch Model 3 tires that supplements the installation instructions that come with the chains. R1 updates procedure. R2 adds translations. | 90 - ACCESSORIES | Model 3 |
2019-03-12 | SB-14-32-001 | Rev 1 | Steering Rack Water Ingress, Norway | On some Model S vehicles, water might travel through the power steering harness from the 12V battery terminal into the steering rack, and then into the front left side body harness, which might result in an alert message on the instrument cluster. Apply heat shrink tubing to the ring terminal on the 12V fusebox side of the power steering harness, or replace the steering rack, power steering harness, and front left side body harness. R1 updates the part number and some other minor changes. | 32 - STEERING | Model S |
2019-03-09 | SB-19-19-001 | Rev 1 | Replace Incorrect Labeling | Certain Model 3 vehicles were manufactured with incorrect regulatory labeling. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the label with an updated label. R1 updates the FRT from 0.25 to 0.10. | 19 - LABELS | Model 3 |
2019-03-06 | TN-19-33-001 | Original | Brake Dust Shield Debris Removal | On some early Model 3 vehicles, road debris can sometimes get lodged between the brake rotor and the brake dust shield, causing loud grinding noises while driving the vehicle. These instructions explain how to quickly release the debris so that the vehicle can continue to be driven. Note that although performing this procedure may quickly resolve the condition, Service Bulletin SB-18-33-005 would need to be performed to fix the root cause. | 33 - BRAKES | Model 3 |
2019-02-13 | SB-19-16-008 | Original | Replace High Voltage (HV) Battery | Debris on the fixture used to mate HV battery clamshells might have damaged a cell during assembly, which could reduce range or limit charging. Replace the HV battery. | 16 - BATTERY SYSTEM | Model 3 |
2019-02-13 | SB-18-17-002 | Rev 1 | Ground Terminal Bolts and Paths Retrofit | Certain Model 3 vehicles might have increased resistance at ground terminals, and might not provide sufficient signalreference ground at specific connectors. Replace 16 ground terminal bolts and retrofit 4 grounding paths. R1 updates bolt part number and torque values. | 17 - ELECTRICAL | Model 3 |
2019-02-08 | SB-18-16-010 | Original | Replace High Voltage (HV) Battery | On certain Model 3 vehicles with the Long Range HV battery, some wire bonds that connect the cells within the HV battery are missing. This condition might result in a reduction of vehicle driving range. Replace the HV battery. | 16 - BATTERY SYSTEM | Model 3 |
2019-02-06 | SB-16-11-006 | Rev 2 | Retrofit Front Doors With Updated Latches | Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing automatically. The door can still be opened with the insidehandle. Direct replacement latches are no longer available. Retrofit the LH and RH front doors with updated latches. R2 adds support documentation reference and caution. | 11 - CLOSURES | Model X |
2019-02-06 | SB-19-16-005 | Original | Inspect Power Conversion System 12V DCDC Positive Terminal | On certain Model 3 vehicles, a screw that secures the 12V DCDC positive terminal within the power conversion system (PCS) might have become loose. A loose terminal might present alerts on the touchscreen, or cause the PCS to shut down. Inspect the PCS for symptoms related to the condition. If symptoms are present, replace the PCS. | 16 - HV BATTERY SYSTEM | Model 3 |
2018-03-21 | SB-18-16-004 | Original | Replace High Voltage Controller to Penthouse Cover Bolts | On certain Model 3 vehicles, the one-time-use bolts that attach the high voltage controller (HVC) to the penthouse cover were not torqued to the current internal specification. Replace and torque the bolts to the current internal specification. | 16 - BATTERY SYSTEM | |
2019-02-04 | SB-19-17-001 | Original | Replace RH Rear Reflex Lens | The RH reflex lens might have cosmetic blemishes. Replace the RH side reflex lens and the charge port door and hinge cover. | 17 - ELECTRICAL | Model 3 |
2019-02-01 | TN-19-32-001 | Original | Steering System Functional Check | Describes how to perform a visual and functional check of a Tesla steering system. | 32 - STEERING | General |
2019-01-26 | SB-16-32-001 | Rev 1 | Steering Wheel Clicking Sound | The steering wheel can make a clicking sound while turning. R1 clarifies part information. Formerly SB-13-32-001. | 32 - STEERING | Model S |
2019-01-25 | TN-19-00-001 | Original | Vehicle Pre-Delivery and Inspection, Australia | Fill out this form within 24 hours of a vehicle arriving at the delivery location. Email the completed form to one of the following locations: •VIC: DL-AU-MelbournePDI@tesla.com •NSW: DL-AU-SydneyPDI@tesla.com •QLD: DL-AU-BrisbanePDI@tesla.com | 00 - INSPECTION AND SERVICE | General |
2019-01-18 | TN-13-45-001 | Rev 2 | TASCAM Audio Recorder | Explains how to use the TASCAM sound recorder to record NVH issues and share them with the NVH team for help with diagnosis. R1 expands what information needs to go into the recording. R2 updates the document template and provides more information on how to orient the tool for best results. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | General |
2019-01-18 | SB-19-16-001 | Original | Replace High Voltage Battery Positive and Negative Contactors | On certain Model 3 vehicles, the inner assembly of the high voltage (HV) battery positive and negative contactors might be in a weakened state and fail unexpectedly. Upon failure of either contactor, the high voltage system shuts down, and the vehicle cannot be charged or driven. Replace the HV battery positive and negative contactors with updated parts. | 16 - BATTERY SYSTEM | Model 3 |
2019-01-15 | SB-19-16-003 | Original | Replace High Voltage (HV) Battery | On certain Model 3 vehicles with Dual Motor, some wire bonds that connect the cells within the HV battery are not bonded to Tesla’s internal specifications. This condition might result in a reduction of vehicle driving range. Replace the HV battery. | 16 - BATTERY SYSTEM | Model 3 |
2019-01-11 | SB-19-20-001 | Rev 1 | Replace Front Passenger Airbag | The propellant in the front passenger airbag inflator may degrade over time, which could cause the inflator body to rupture in the event the airbag is deployed. Replace the front passenger airbag with an updated part. R1 updates the country/region list and updates the part list. | 20 - SAFETY AND RESTRAINT | Model S |
2019-01-04 | SB-19-15-001 | Original | Replace Sun Visors to Eliminate Rattle | On some Mode X vehicles, a rattle might originate from the sun visors when connected to the rearview mirror due to the design of the magnetic clip. The updated style sun visors have a conical magnetic clip with a tighter fit inside the sun visor assembly. Inspect the vehicle for symptoms related to the condition. If symptoms are present on either sun visor, replace both sun visors with updated parts. | 15 - INTERIOR TRIM | Model X |
2019-01-04 | SB-18-15-001 | Rev 1 | Replace Underhood Storage Area Child Safety Switch | An improved version of the Model 3 child safety switch in the underhood storage area now features a glow-in-the-dark button instead of a lighted button. Replace the child safety switch with the updated part. | 15 - INTERIOR TRIM | Model 3 |
2019-01-03 | SB-19-11-002 | Original | Readjust Hood Latch | On certain Model 3 vehicles, the hood latch might be out of alignment, causing a possible interference with the underhood storage unit. Install shims between hood latch and the front end carrier to increase the clearance between the hood latch and the underhood storage unit. If necessary, also modify the underhood storage unit to increase the hood latch striker clearance. | 11 - CLOSURE COMPONENTS | Model 3 |
2018-12-22 | SB-17-17-002 | Rev 3 | Adjust Camera Pitch, 2nd Generation Autopilot | On some vehicles with 2nd Generation Autopilot, the forward facing camera pitch (vertical angle) might be out of the specifications required for some future Autopilot features. R1 adds Model X and points to the Service Manual. R2 adds the upload the final image from the pre-calibration to the Toolbox session, and adds further instruction on how to resolve this issue. R3 replaces obsolete parts. | 17 - ELECTRICAL | General |
2018-12-19 | SB-18-12-009 | Original | Inspect Underbody Panels and Fasteners | On some Model 3 vehicles, the push rivets, nuts, and bolts that attach the underbody aero panels might have been improperly installed. Consequently, fasteners might be missing, and underbody panels might be damaged or missing. Inspect the vehicle for symptoms related to the condition. If symptoms are present, torque the existing nuts and bolts to the proper internal specifications, install any missing fasteners, and if necessary, replace any missing or damaged aero panels. | 12 - EXTERIOR FITTINGS | Model 3 |
2018-12-19 | SB-18-16-017 | Original | Replace High Voltage (HV) Battery | On certain Model 3 vehicles, the cooling tubes inside the HV battery were not brazed to Tesla’s internal standards. This condition might result in a reduction of vehicle driving range. Replace the HV battery. | 16 - BATTERY SYSTEM | Model 3 |
2018-12-12 | SB-15-17-003 | Rev 4 | Continental TPMS Retrofit | Describes how to retrofit the Continental TPMS onto a vehicle built with the Baolong TPMS. R3 changes a part number and corrects the number of pins on the connector in the inspection section. R4 revises procedure to add a cable between the BCM and TPMS module. | 17 - ELECTRICAL | Model S |
2018-12-06 | SB-18-11-009 | Original | Replace Trunk Seal To Ease Closure | For some Model 3 vehicles, the trunk lid might require more effort than expected to fully close. Upon customer complaint of extra effort to fully close the trunk lid, replace the trunk seal with an updated part. | 11 - CLOSURE COMPONENTS | Model 3 |
2018-11-30 | SB-18-11-004 | Rev 2 | Water Ingress into Rear Doors in Wet Climates | On some Model X vehicles, water might enter the door latches or cinching actuators on the rear doors, which can damagecertain components integral to automated door latching operation. If a component fails, manual door latching operation is not affected. Certain components have been redesigned to allow water to drain better and protect them from waterdamage. If diagnosis confirms that water ingress has affected automated rear door latching operation, perform the procedure below on both rear doors. R2 removes references to the rear door outer belt seal. | 11 - CLOSURES | Model X |
2018-11-19 | SB-18-16-012 | Original | Replace High Voltage (HV) Battery | On certain Model 3 vehicles with the Long Range HV battery, the Battery Monitor Boards (BMBs) were attached to the battery modules with insufficient adhesive, which might affect HV battery reliability. Replace the HV battery. | 16 - HV BATTERY SYSTEM | Model 3 |
2018-11-08 | SB-18-12-008 | Original | Replace Rear License Plate Mounting Grommets | On some Model 3 vehicles, customers might be unable to remove the rear license plate mounting screws because the grommet threads might be stripped. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the rear license plate grommets with updated parts. | 12 - EXTERIOR FITTINGS | Model 3 |
2018-11-02 | SB-18-11-007 | Original | Replace Rear Door Outer Belt Seal | Certain Model X vehicles are equipped with rear door outer belt seals that could allow water to enter the rear door, potentially damaging components integral to automated door latching operation. If a component fails, manual door latching operation is not affected. If diagnosis confirms that water ingress has affected rear door latching operation, perform the following procedure. | 11 - CLOSURES | Model X |
2018-10-22 | SB-18-16-011 | Original | Replace Reworked Power Conversion System | For certain Model 3 vehicles, inconsistencies in the manufacturing process of some power conversion system modules might cause a fault within the module, and shut down the vehicle. Replace the power conversion system module. | 16 - BATTERY SYSTEM | Model 3 |
2018-10-19 | SB-18-17-012 | Original | Reroute C-Pillar Electrical Harness | Some Model 3 vehicles might have been manufactured with the C-pillar electrical harness(es) routed incorrectly, causing a gap between the upper C-pillar trim and side rail trim. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, reroute the C-pillar electrical harness to close the gap between the upper C-pillar trim and side rail trim. | 17 - ELECTRICAL | Model 3 |
2018-09-13 | SB-18-15-006 | Original | Retrofit Front Carpet For Better Floor Mat Grip | On some Model S and Model X vehicles, the front floor mats might move from ideal locations, requiring frequent re-positioning. Upon customer complaint, retrofit the front carpet with Velcro to grip floor mats better, and install new front floor mats. | 15 - INTERIOR TRIM | Model S, Model X |
2018-09-12 | SB-18-16-006 | Original | Replace Positive Busbar Nut and Additional Bolts | On certain Model 3 vehicles, the positive busbar nut under the power conversion system and additional bolts within the High Voltage (HV) battery penthouse were insufficiently torqued to internal specifications during manufacturing. Replace and properly torque the positive busbar nut and the bolts. | 16 - BATTERY SYSTEM | Model 3 |
2018-09-12 | SB-18-16-008 | Original | Replace Rear Drive Unit HV Header and Positive Contactor Bolts | On certain Model 3 vehicles, the rear drive unit HV header bolts and the positive contactor bolt within the High Voltage (HV) battery penthouse were insufficiently torqued to internal specifications during manufacturing. Replace and properly torque the rear drive unit HV header bolts and the positive contactor bolt. | 16 - BATTERY SYSTEM | Model 3 |
2018-09-10 | SB-17-17-003 | Rev 1 | Reroute The Intrusion Sensor Wires | On some Model X sold in Europe, the intrusion sensor wires might be incorrectly routed, which results in a false triggering of the alarm. This bulletin describes how to reroute the intrusion sensor wires. R1 updates the AVL and affected vehicle date. | 17 - ELECTRICAL | Model X |
2018-08-14 | SB-18-14-002 | Original | Replace Glove Box Solenoid | On some Model 3 vehicles, the glove box solenoid might have been lubricated with incorrect grease, and might require excessive force to unlatch the glove box. Inspect the vehicle for symptom related to the condition. If symptom is present, replace the glove box solenoid with an updated part. | 14 - INSTRUMENT PANEL | Model 3 |
2018-08-09 | SB-18-34-002 | Original | Replace Pinwheel Caps | Certain Model 3 vehicles were delivered with 18 inch pinwheel caps (aero wheel covers) that have minor discoloration. Upon customer complaint, or when replacing 1 to 3 pinwheel caps, replace all 4 pinwheel caps. | 34 - WHEELS AND TIRES | Model 3 |
2018-08-09 | TN-13-16-007 | Rev 2 | Lithium-Ion Battery Emergency Response Guide | Detailed emergency response guide for Model S and Model X batteries. R1 adds Model X. R2 adds Model 3. | 16 - BATTERY SYSTEM | General |
2018-08-09 | TN-12-16-001 | Rev 1 | Lithium-Ion Battery Emergency Response Guide, Roadster | Detailed emergency response guide for Roadster batteries. R1 updates product information, part numbers, and contact information. | 16 - BATTERY SYSTEM | Roadster |
2018-08-01 | SB-18-40-004 | Rev 1 | Replace Rear Drive Unit | On certain Model 3 vehicles, an issue in the CAN transceiver might result in intermittent communication errors, causing the vehicle to go into limp mode or not start. Replace the rear drive unit with an updated component. R1 revises the correction code Flat Rate Time (FRT). | 40 - REAR DRIVE UNIT | General |
2018-07-25 | SB-18-31-001 | Original | Model S Single Motor Front Suspension Fore Link Clash | Some Model S vehicles were manufactured with front suspension lower fore links that do not meet Tesla’s internal specifications. The lower fore link may contact the sway bar mounting bracket, causing noise and the risk for damage to front suspension components over time. This condition does not affect steering control or response. | 31 - SUSPENSION | Model S |
2018-07-20 | SB-17-15-004 | Rev 1 | Reposition Intrusion Sensors | Gives the instruction to reposition the intrusion sensor for Model X. R1 updates the bulletin classification. | 15 - INTERIOR TRIM | Model X |
2018-07-13 | SB-18-32-005 | Original | Replace Steering Column Control Module Connector Retaining Clip | The steering column control module connector retaining clip might have been reused following repairs. This clip is one-time-use. Replace the steering column control module connector retaining clip with a new clip. | 32 - STEERING | Model 3 |
2018-07-03 | TN-18-11-002 | Original | Primary Side Body Seals Reinstallation | Provides guidelines on how to avoid installation issues of the primary side body seals. | 11 - CLOSURE COMPONENTS | Model 3 |
2018-06-25 | TN-18-34-001 | Original | ATEQ TPMS Tool Firmware Update | How to download the ATEQ TPMS WebVT software management program and update the Tire Pressure Monitoring System (TPMS) to the current software version. This document replaces TN-14-92-005. | 34 - WHEELS AND TIRES | General |
2018-06-21 | SB-18-31-008 | Original | Replace Rear Air Spring Modules | On some Model X vehicles, the weld on the lower part of the rear air spring module might not meet Tesla’s internal specifications. Inspect and replace the rear air spring module if necessary. | 31 - SUSPENSION | Model X |
2018-06-01 | SB-18-45-003 | Original | Reduce Clicking Noise From Lower Windshield And Dash Area | : On some Model S vehicles, the shock tower brace mounting reinforcement (“reinforcement”) might loosen with time, causing an unwanted clicking noise when the vehicle drives over uneven surfaces. If diagnosis confirms that the noise is coming from the lower windshield and dash area where the reinforcement attaches to the cowl plenum, install rivets to attach the reinforcement to the cowl plenum. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | Model S |
2018-05-21 | SB-18-45-002 | Original | Install 2nd Row Floor Panel Reinforcements | The 2nd row floor panel might make a muffled thud pop sound when a passenger steps on the affected area. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install reinforcements in the 2nd row floor panel. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | Model 3 |
2018-05-17 | SB-18-15-004 | Original | Adjust Upper Rear Door Racetrack Or Hinge Cover | Inspect the upper rear door in the racetrack and hinge areas. If diagnosis confirms that the clearance between the racetrack and hinge areas causes rubbing, adjust the components as necessary. | 15 - INTERIOR TRIM | Model X |
2018-05-16 | SB-18-16-005 | Original | Install HV Battery Breathers | Some Model 3 vehicles might have been manufactured without one or both HV battery breathers. Inspect the vehicle for symptoms related to the condition. If symptoms are present, install one or two new HV batterybreathers. | 16 - BATTERY SYSTEM | Model 3 |
2018-05-15 | SB-18-16-001 | Rev 3 | Replace Power Conversion System | On certain Model 3 vehicles, specific issues with the power conversion system might prevent contactors from closing or cause the power conversion system E-fuse circuit to open, leading to an inability to recharge the 12V battery. Replace the power conversion system with an updated component. R1 updates the condition description. R2 adds a more complete parts list. R3 updates the part number for the power conversion system component. | 16 - BATTERY SYSTEM | Model 3 |
2018-05-15 | SB-18-11-005 | Rev 1 | Replace Front Window Motor/Regulators Due To Water Ingress | Water might leak inside the motors of both front window/regulator assemblies. This might cause the motors to fail and potentially making the front windows inoperable. Replace both front window motor/regulator assemblies with updated parts. R1 updates the Correction statement and the required parts list. | 11 - CLOSURES | Model 3 |
2018-05-08 | SB-18-40-005 | Original | Replace Rear Drive Unit Inverter | This bulletin has been moved to inactive status. | 40 - REAR DRIVE UNIT | Model 3 |
2018-05-01 | SB-18-10-003 | Original | Replace Hinge Bolts and Inspect Seat Belts | Certain Model 3 vehicles were manufactured with rear door lower hinge upper bolts longer than necessary. These bolts might have rubbed against the front seat belt retractor spools, leaving a mark on the belts. Replace the rear door lower hinge upper bolts, and inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the marked seat belts. | 10 - BODY | Model 3 |
2018-04-20 | SB-18-34-001 | Original | Inspect Wheel Rims and Tires | Certain Model S and Model X vehicles might have been manufactured with a wheel and tire combination that do not match the wheels and tires that were specified when the vehicle was sold. Inspect the vehicle for symptoms related to the condition. If symptoms are present, then replace the front pair of tires, the rear pair of tires, or all 4 of the tires. | 34 - WHEELS AND TIRES | General |
2018-04-18 | SB-18-50-002 | Original | Replace Unscreened UMCs | Certain 2nd generation Universal Mobile Connectors (UMCs) supplied to Tesla vehicles were not screened and might notindicate their status or charge the vehicle. Inspect the UMC for a silver paint screening mark, and if not seen, check the serial number. If there is a paint mark or theserial number is after screening, the UMC does not need to be replaced. If the paint mark is not there and the serialnumber is before screening, replace the UMC. | 50 - EXTERNAL CHARGING CONNECTORS | General |
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2018-04-04 | SB-18-31-006 | Original | Check Alignment of Model S Rear Suspension | Some alignment machines at a Service Center might have had incorrect toe values for Model S suspension. If diagnosis confirms that a vehicle was aligned to an incorrect toe value, perform a four wheel alignment. | 31 - SUSPENSION | Model S |
2018-04-04 | SB-18-44-005 | Original | Replace Charger - Model S and Model X Vehicles In China | On certain Model S and Model X vehicles sold in China, an issue with the High Voltage Interloop (HVIL) located inside the charger might cause the vehicle not to charge at the maximum possible amperage rate, resulting in longer time to charge the high voltage battery. Replace the charger with an updated component. | 44 - HIGH VOLTAGE SYSTEM | General |
2018-04-03 | SB-18-11-006 | Original | Replace Front Window Motor/Regulators Due To Water Ingress | Water might leak inside the motors of both front window/regulator assemblies. This might cause the motors to fail and potentially making the front windows inoperable. If symptoms are present, replace both front window motor/regulator assemblies with updated parts. | 11 - CLOSURE COMPONENTS | Model 3 |
2018-04-02 | SB-18-17-008 | Original | Retrofit Premium Headlights | Certain Model S and Model X vehicles were incorrectly manufactured with base headlights instead of premium headlights. While the current headlights are adequate, they are not what should have been installed. Retrofit LH and RH premium headlights and update the vehicle configuration. | 17 - ELECTRICAL | General |
2018-03-21 | SB-18-33-002 | Original | Replace Brake Booster | On some Model 3 vehicles, brake pedal feel might be inconsistent during the first 20 mm of pedal travel as the pedal is pushed or released. This condition is not safety related, and brake performance is not affected. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the brake booster with an updated component. | 33 - BRAKES | Model 3 |
2018-03-20 | SB-18-31-005 | Original | Replace Front Stabilizer Bar Links Due to Ball Joint Stud Cracking | On certain Model 3 vehicles, the front stabilizer bar link ball joint studs might crack at the flange. As a result, the nut that attaches the stabilizer bar might lose torque. This might result in noise coming from the front of vehicle while driving on rough surfaces. Replace the front LH and RH stabilizer bar links. | 31 - SUSPENSION | Model 3 |
2018-03-19 | SB-18-17-009 | Original | Replace Front Radar Assembly For Vehicles Sold In Europe | On some Model S and Model X vehicles aligned at the Tilburg Factory, excessive lubrication might have contacted the front radar assembly. The lubrication on the front radar assembly might result in radar calibration issues. If diagnosis confirms that the front radar assembly has lubrication, replace the front radar assembly. | 17 - ELECTRICAL | General |
2018-03-09 | SB-18-31-004 | Original | Retrofit Spring and Damper Assemblies | On some Model 3 vehicles, customers might state that the vehicle ride is too harsh. The ride tuning of early spring and damper assemblies is subjectively more firm than the ride tuning of updated assemblies. Inspect the vehicle for symptoms related to the condition. If symptoms are present, retrofit springs, dampers, and rear lower fore links with updated components. | 31 - SUSPENSION | Model 3 |
2018-03-06 | SB-18-17-003 | Original | Replace Rear Drive Unit Ground Strap | On some Model 3 vehicles, the solid-wire rear drive unit (RDU) ground strap might transfer motor vibration into the cabin. This might result in customer perception of high motor noise levels. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the solid-wire RDU ground strap with an updated, braided-wire ground strap. | 17 - ELECTRICAL | Model 3 |
2018-02-27 | CD-18-20-001 | Original | Model S Event Data Recorder Retrieval Guide | The Tesla Model S is equipped with an event data recorder (EDR). The EDR records data related to vehicle dynamics and safety systems when the system senses a crash or a crash-like situation, such as hitting a road obstacle. This data is stored in the vehicle’s Restraints Control Module (RCM). This guide describes how to retrieve EDR data from a Tesla Model S RCM. This guide and other Tesla EDR information can be found at https://edr.tesla.com. | 20 - SAFETY AND RESTRAINT | Model S |
2018-02-23 | SB-18-44-001 | Rev 2 | Replace Charge Port ECU | On some Model 3 vehicles, an electrostatic discharge might damage the charge port ECU radio transceiver. As a result, an alert displays on the touchscreen, and the charge port door is unable to be opened using the button on a charger handle. The charge port door opens using other methods. Inspect the vehicle for symptoms related to the condition. If necessary, replace the charge port ECU with an updated component. R2 updates the parts list. | 44 - HIGH VOLTAGE SYSTEM | Model 3 |
2018-02-14 | SB-18-18-001 | Original | Replace 5-Way Valve Actuator | On certain Model 3 vehicles, the 5-way valve actuator might have reduced performance. Replace the actuator with an updated component. | 18 - THERMAL MANAGEMENT | Model 3 |
2018-02-13 | SB-18-31-002 | Original | Replace Front Upper Control Arms | On some Model 3 vehicles, at 65 mph (105 km/h) and above, front upper control arm vibration might result in detectable cabin noise. Replace the LH and RH front upper control arms. | 31 - SUSPENSION | Model 3 |
2018-02-09 | SB-18-44-002 | Original | Replace Charge Port | On some Model S and Model X vehicles with charge port part number 1026041-00-M or 1026041-00-N, the charge port insertion guide might prevent the charge port latch from fully engaging. If the charge port latch is not fully engaged, the charge port light is amber or orange, and maximum AC charge current is not allowed. Using a Supercharger is not allowed if the charge port latch is not fully engaged. Replace the charge port with an updated part. | 44 - HIGH VOLTAGE SYSTEM | General |
2018-02-06 | SB-18-40-002 | Original | Install Rear Drive Unit Inverter Coolant Manifold Bolt | On some Model 3 vehicles, one of the bolts that helps to secure the rear drive unit inverter coolant manifold to the inverter housing might not have been installed. Consequently, coolant might leak from the manifold. Inspect the rear drive unit inverter coolant manifold. Install a bolt, if necessary. | 40 - REAR DRIVE UNIT | Model 3 |
2018-02-06 | SB-18-40-003 | Original | Replace Rear Drive Unit Oil Pump | On certain Model 3 vehicles, the rear drive unit gearbox fluid might leak into the printed circuit board cavity of the oil pump, causing the vehicle to go into limp mode. Replace the rear drive unit oil pump with an updated component. | 40 - REAR DRIVE UNIT | Model 3 |
2018-01-30 | SB-18-33-001 | Original | Replace Brake Booster Clevis Pin | On some Model 3 vehicles, the brake booster clevis pin might make a knock or rattle sound when the brakes are used. Vehicle braking is not affected. Upon customer complaint, replace the brake booster clevis pin. | 33 - BRAKES | Model 3 |
2018-01-23 | SB-18-40-001 | Original | Replace Rear Drive Unit | An improved version of the Model 3 rear drive unit is now available. Replace rear drive unit. | 40 - REAR DRIVE UNIT | Model 3 |
2018-01-09 | SB-18-12-001 | Original | Replace Rear Door Cladding For Vehicles Sold In Norway | Inspect the rear door cladding assembly. Replace the rear door cladding on the LH and RH side if the part number is incorrect or either assembly is damaged. | 12 - EXTERIOR FITTINGS | Model X |
2018-01-09 | SB-18-12-002 | Original | Replace Rear Door Cladding | Upon customer complaint of a rear door incorrectly or falsely detect objects, inspect the LH and RH rear door cladding. Replace the assembly on the LH and RH side if the part number is incorrect or either assembly is damaged. | 12 - EXTERIOR FITTINGS | Model X |
2018-01-09 | SB-18-20-001 | Original | Replace Front Passenger Airbag | The propellant in the front passenger airbag inflator may degrade over time, which could cause the inflator body to rupture in the event the airbag is deployed. | 20 - SAFETY AND RESTRAINT | Model S |
2017-11-28 | SB-17-20-001 | Rev 2 | Replace Front Passenger Air Bag | The propellant in the front passenger air bag inflator may degrade over time, which could cause the inflator body to rupture in the event the air bag is deployed. R1 add a part number. R2 adds Canada to the region. | 20 - SAFETY AND RESTRAINT | Model S |
2017-11-08 | SB-17-10-004 | Original | Replace Trunk Lid | Some Model 3 vehicles might have a crack in the trunk lid paint, that might allow water entry. Replace the trunk lid. | 10 - BODY | Model 3 |
2017-11-08 | SB-17-17-010 | Original | Replace 2nd Generation Autopilot Module | The 2.5 generation Autopilot Electronic Control Unit (ECU) might have produced without the proper cooling protection. Replace the Autopilot ECU. | 17 - ELECTRICAL | General |
2017-11-06 | SB-14-17-001 | Rev 2 | Park Assist Retrofit | Retrofit Model S with Park Assist. Not all vehicles can be retrofitted. R1 clarifies a Toolbox step and checks for a properly installed fuse. R2 changes part numbers and updates the names of the Toolbox panels. | 17 - ELECTRICAL | Model S |
2017-11-06 | SB-17-11-005 | Original | Upper Rear Door Glass Adjustment | Adjust the position of the upper rear door glass and add a shim upon customer complaint of a noise when a rear door is opened. | 11 - CLOSURES | Model X |
2017-10-31 | SB-17-17-014 | Original | Replace Front Body Controller Module Thermal Harness Cover | Certain Model 3 vehicles have thermal harness covers that might allow splashed water to ingress into the front body controller module, potentially resulting in diminished connection. Install an improved front body controller module thermal harness cover. | 17 - ELECTRICAL | Model 3 |
2017-10-23 | TN-16-11-002 | Rev 1 | Adjusting the Rear Doors (Falcon Wing Doors) on Model X | Instructions for adjusting Model X rear doors (Falcon Wing doors), including adjustment terminology, guidelines, and components that can be adjusted. R1 updates information about secondary hinge adjustments on page 13. | 11 - CLOSURES | Model X |
2017-10-19 | SB-17-13-002 | Rev 1 | Wrinkles in Front Seat Upholstery | Gives instructions to install retention rods in some seats to prevent excessive upholstery from gathering or wrinkling. R1 adds an illustration to help identify a seat that is equipped with an Occupant Classification System. | 13 - SEATS | General |
2017-10-11 | SB-17-13-004 | Original | Adjust 2nd Row LH Fold-Flat Seat Recliner Cable | On certain Model X vehicles with fold-flat second row seats, the left-side fold-flat second row seat may have a misadjusted cable that controls the recliner mechanisms. Adjust the recliner cables to allow for proper operation of the 2nd row LH fold-flat seat. | 13 - SEATS | Model X |
2017-10-11 | SB-17-31-006 | Original | Replace Front Suspension Lower Fore Links | Some Model S and Model X vehicles might have been manufactured with front suspension lower fore links that do not conform to Tesla?s subjective specifications for strength. In the event of link failure, the tire might contact the wheel arch liner, but the driver can still maintain control of the vehicle. Replace both front suspension lower fore links. | 31 - SUSPENSION | General |
2017-10-02 | SB-17-17-004 | Original | Replace Headlights | Improved headlights are now available. | 17 - ELECTRICAL | Model 3 |
2017-09-29 | SB-17-11-006 | Original | Replace Primary Body Seals | Certain Model 3 vehicles have primary body seals that lack slip coat. Raising a window might require additional effort by the regulator motor, and might be falsely identified as a pinch condition. Replace all primary body seals. | 11 - CLOSURES | Model 3 |
2017-09-29 | SB-17-31-001 | Rev 1 | Replace Front Suspension Fore Links | If the fore link fails or an alignment is performed, replace both fore links. Affected Model S and Model X vehicles built between approximately January 19, 2016 and March 6, 2016. R1 updates the part number. | 31 - SUSPENSION | General |
2017-09-27 | SB-17-17-006 | Original | Replace Taillights | Replace taillights that are susceptible to condensation. Replace the LH and RH taillights. | 17 - ELECTRICAL | Model 3 |
2017-09-19 | SB-17-34-001 | Original | Replace Continental 19" Tires Date Coded 1317 | Certain Model 3 vehicles equipped with Continental 19? tires with a date code of 1317 might not conform to Tesla?ssubjective requirements for performance and customer satisfaction. Replace Continental 19? tires date coded 1317. | 34 - WHEELS AND TIRES | Model 3 |
2017-09-13 | SB-17-20-002 | Rev 1 | Firmware Update for Passenger Airbag | Under certain conditions, the right hand drive Model X passenger front airbag might not inflate. | 20 - SAFETY AND RESTRAINT | Model X |
2017-09-13 | SB-17-16-003 | Original | Replace High Voltage Battery | This document is currently on hold. | 16 - BATTERY SYSTEM | Model 3 |
2017-09-06 | SB-17-18-006 | Original | Perform Coolant Air Purge For 60 Minutes | Some Model 3 vehicles were delivered with air in the cooling system. Purge air from the cooling system for a duration of 60 minutes. | 18 - THERMAL MANAGEMENT | Model 3 |
2017-08-08 | SB-17-10-003 | Original | Replace LH Upper Trough Plug | On some Model 3 vehicles, a prototype LH upper trough plug is installed. The prototype plug is completely functional, however, it does not cosmetically match the grommet on the RH upper trough. Replace the LH upper trough plug with a production component. | 10 - BODY | Model 3 |
2017-05-24 | SB-17-31-002 | Original | Replace Front Stabilizer Bar Links | On some vehicles, a front stabilizer bar link might be under-torqued, causing a knocking sound while traveling over uneven surfaces. Replace the front stabilizer bar links on affected vehicles. | 31 - SUSPENSION | General |
2017-05-01 | SB-17-16-001 | Original | Replace 100 kWh HV Battery | Replace 100 kWh HV Battery to prevent a no-start condition. | 16 - BATTERY SYSTEM | General |
2017-04-24 | SB-17-10-001 | Original | Wind Noise From Front Of Glass Roof | Describes how to fix wind noise that seems to come from the front of the glass roof. | 10 - BODY | Model S |
2017-03-29 | SB-14-30-002 | Rev 4 | Underbody Shield Installation | Three metal plates are installed on the front subframe to deflect road debris and protect the underbody from possible damage. R3 adds safety warnings and information about the special tool used to cut the undershield. R4 changes from individual parts to a single kit part number. | 30 - CHASSIS | Model S |
2017-03-29 | SB-15-16-003 | Rev 1 | Replace Aeroshield Support Tab, High Voltage Battery 2.0 | How to replace the aeroshield support tab on HV Battery 2.0. R1 Adds a caution. | 16 - BATTERY SYSTEM | General |
2017-03-28 | SB-15-16-002 | Rev 1 | Replace Aeroshield Support Tab, HV Battery 1.0/1.5 | How to replace the aeroshield support tab on HV Battery 1.0/1.5. R1 adds a caution. | 16 - BATTERY SYSTEM | General |
2017-03-27 | SB-13-24-006 | Rev 3 | Panoramic Wind Noise, North America | North America only: How to fix wind noise from the panoramic roof. R2 adds instructions to add tape to the latching tab on the moving glass frame. R3 points to the Service Manual and updates the parts list. | 24 - ROOF | Model S |
2017-03-02 | SB-17-15-002 | Original | Popping Noise From Rear Door Upper Trim Brackets | Describes how to fix a pop-like noise when opening the rear doors. | 15 - INTERIOR TRIM | Model X |
2016-12-20 | SB-16-50-003 | Original | NEMA 14-30, 10-30, and 6-50 Adapter Recall | Follow these instructions if a customer returns their recalled NEMA 14-30, 10-30, or 6-50 adapter(s) to a Service Center. | 50 - EXTERNAL CHARGING CONNECTORS | General |
2016-11-30 | SB-16-15-005 | Original | Apply Threadlocker to Center Console Armrest Pad Screws | The screws that secure the 1st row center console armrest pads could be undertorqued, potentially causing the armrest pads to become loose over time. Apply threadlocker and re-torque the screws to secure the armrest pads. | 15 - INTERIOR TRIM | Model S |
2016-11-22 | SB-16-44-005 | Original | Reposition Forward Junction Box HV Cables | Reposition the forward junction box HV cables to avoid contact with the steering shaft. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2016-11-21 | SB-16-50-001 | Original | Replace Mobile Connector/Wall Connector Badge | The badge on a Mobile Connector or Wall Connector could prevent the release button from opening the charge port door when used with Model X. | 50 - EXTERNAL CHARGING CONNECTORS | Model X |
2016-11-16 | SB-16-44-004 | Original | Charger Fault Prevents Fast Charging | The charger might have an internal fault that prevents DC fast charging (Supercharging or CHAdeMO). Replace the charger on affected vehicles. | 44 - HIGH VOLTAGE SYSTEM | General |
2016-10-12 | SB-16-45-001 | Rev 2 | Wind Noise From Front Doors And Windows | How to fix wind noise that seems to come from the front closures. R1 corrects the order of adjusting the window jack screws. R2 adds a step to remove the front glass run channel and updates the jackscrew specifications. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | Model X |
2016-10-06 | SB-16-17-009 | Original | Replace Central Body Controller | Replace the Central Body Controller to ensure correct charge port behavior. | 17 - ELECTRICAL | Model X |
2016-10-06 | SB-16-19-001 | Original | Update Manufacturing Certification Label, Europe | The manufacturing certification label on the lower B-Pillar might contain an incorrect towing capacity and/or rear axle mass. | 19 - LABELS | Model X |
2016-10-03 | SB-13-90-002 | Rev 3 | Carbon Fiber Spoiler Installation | Instructions for installing the carbon fiber spoiler. R2 clarifies that the carbon fiber spoiler can be installed on any Model S vehicle and updates Toolbox instructions. R3 updates the Toolbox instructions. | 90 - ACCESSORIES | Model S |
2016-09-01 | TN-14-16-002 | Rev 2 | High Voltage Battery Evaluation Form, Comprehensive | A checklist used to evaluate a Model S high voltage battery before transporting it. R1 adds "Comprehensive" to the title, information about when TN-13-16-006 should be used instead of this form, and contact information for APAC, as well as clarifying the evaluation process. R2 clarifies when the form should be used. | 16 - BATTERY SYSTEM | General |
2016-08-30 | SB-16-39-001 | Original | Inspect Front Halfshafts | Some Model X vehicles might have been built with incorrect front halfshafts. If full lock steering is applied while the suspension is fully extended, an incorrect halfshaft could overextend, damaging the dust boot or the constant velocity joint. | 39 - FRONT DRIVE UNIT | Model X |
2016-07-20 | SB-16-18-002 | Original | Inspect Position of A/C Condenser Pipes | The A/C condenser pipes may be installed incorrectly, causing reduced A/C performance, slow Supercharging, or noise. Inspect the A/C condenser pipes for incorrect installation and correct as necessary. | 18 - THERMAL MANAGEMENT | Model X |
2016-07-18 | TN-13-92-002 | Rev 1 | MTS-2 Installation on a 64-bit Laptop | Instructions to install MTS-2 on 64-bit laptops. R1 changes the download location and adds additional tips and a troubleshooting section. | 92 - TOOLS AND EQUIPMENT | Roadster |
2016-07-07 | SB-16-11-004 | Rev 2 | Install Foam Tape Around Rear Door Ultrasonic Sensors | Install foam around the rear door ultrasonic sensors to prevent false object detection. R1 updates the required parts list. R2 adds steps to inspect the door sensor for existing foam. | 11 - CLOSURES | Model X |
2016-07-07 | SB-16-15-002 | Original | Replace Sunvisors Due To Splitting | Replace early revision sun visors due to splitting. | 15 - INTERIOR TRIM | Model X |
2016-06-27 | SB-16-12-004 | Original | Add Washers to Mid Aero Shield and Rear Diffuser Fasteners | Install washers on the fasteners that secure the mid aero shield and rear diffuser. | 12 - EXTERIOR FITTINGS | Model X |
2016-06-22 | SB-16-90-001 | Rev 1 | Performance Pedal Set Installation | Describes how to install the performance pedal set accessory. R1 adds Model X, and updates the parts list. | 90 - ACCESSORIES | General |
2016-06-10 | SB-16-17-008 | Rev 1 | Replace Key Batteries and Update Key Firmware | Early key firmware can cause the key batteries to drain prematurely. Replace the key batteries and update the key firmware. R1 changes the order of 2 steps and adds a step to confirm that the keys are recognized by the central body controller. | 17 - ELECTRICAL | Model X |
2016-06-07 | SB-16-45-002 | Original | Active Spoiler Wind Noise | How to fix wind noise from the active spoiler. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | Model X |
2016-05-27 | SB-15-13-003 | Rev 2 | Apply Threadlocker to 2nd Row Seat Fasteners | Install jam nuts, and apply threadlocker to the pitch pivot bolts, shoulder pivot bolts, and pitch mechanism nuts, if required, to reduce the chances of excessive play or rocking movement. R1 adds steps to replace the shoulder pivot bolts and calibrate the 2nd row seats. R2 adds additional correction codes. | 13 - SEATS | Model X |
2016-05-25 | SB-13-44-010 | Rev 4 | 2nd Charger Upgrade, 2nd Generation | Upgrade a vehicle from a single 2nd generation charger to dual 2nd generation chargers. R3 adds a graphic showing placement for the ground straps. R4 updates the steps to change the configuration in Toolbox and revises the list of eligible vehicles. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2016-05-25 | SB-13-15-007 | Rev 3 | Center Console Floor Finisher Installation | Describes how to install the center console floor finisher to match the dash trim appearance. R2 changes the bulletin type to Parts and Accessories. R3 updates the bulletin classification, year range, eligible vehicles, and provides an additional correction code. | 15 - INTERIOR TRIM | Model S |
2016-05-25 | SB-13-15-014 | Rev 4 | 1st Generation Premium Center Console Installation | Describes how to install the 1st generation premium center console assembly. R3 revises the region, parts list, correction code times, and adds quality checks and troubleshooting information. R4 updates the title, bulletin classification, affected region, eligible vehicles, references the retrofit procedure for the 2nd generation part, and provides an additional correction code. | 15 - INTERIOR TRIM | Model S |
2016-05-24 | SB-16-13-003 | Rev 2 | Replace 3rd Row Seatbacks | The recliner mechanism in some 3rd row seats may slip under heavy loading, allowing forward movement of the seatback. R1 updates the parts list and adds rivet installation instructions. R2 adds additional parts and adds steps to drill holes for the rivets, if needed. | 13 - SEATS | Model X |
2016-05-23 | TN-16-92-001 | Original | Wedges for HV Battery Crate | Some HV battery crates have incorrect supporting foam, which causes the battery to sit too low in the crate to attach the hooks from the battery hoist. Use wooden wedges to lift the battery slightly. | 92 - TOOLS AND EQUIPMENT | General |
2016-05-09 | TN-16-11-001 | Original | Preventing Model X Front Door Damage | Provides information for preventing damage to the Model X powered front doors whenever a vehicle is in the workshop. | 11 - CLOSURES | Model X |
2016-05-04 | SB-16-44-002 | Original | Inspect Charge Port High Voltage Harness Cable Bolts | Inspects the High Voltage Junction Box (HVJB) to charge port HV harness connections for damage due to loose bolts or cross-threading, and replaces the HVJB and/or charge port HV harness if necessary. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2016-05-03 | TN-16-92-002 | Original | Using the OmiSonic Ultrasound Diagnostic System | Describes how to use the OmiSonic Ultrasound Diagnostic System to test vehicles for water and/or air leaks and diagnose noisy mechanical components. | 92 - TOOLS AND EQUIPMENT | General |
2016-04-21 | SB-16-11-002 | Original | Inspect Front Door Fixed Glass Seals | The seals on the front door fixed glass might have inadequate anti-wear coating, leading to premature wear. A worn seal might squeak when the door glass is moving or result in excessive wind noise. | 11 - CLOSURES | Model X |
2016-03-24 | SB-16-11-003 | Original | Replace Rear Door Ultrasonic Sensors | Replace rear door ultrasonic sensors that are susceptible to object detection failure. | 11 - CLOSURES | Model X |
2016-03-17 | SB-15-33-001 | Rev 1 | Cold Weather Brake Package | Ensure that the vehicle has rear dust shields, 2nd generation front dust shields, and the correct front and rear brake pads. R1 clarifies affected vehicles, parts, tools, and cautions. | 33 - BRAKES | Model S |
2016-03-10 | SB-16-12-002 | Original | Replace Cowl to Retrofit Windshield Washer Check Valves | Some Model X vehicles were built with a cowl screen that does not have check valves on the windshield washer hoses. | 12 - EXTERIOR FITTINGS | Model X |
2016-03-07 | SB-16-12-001 | Original | Replace Front Fender Garnishes | The front parking sensors might not be flush with the front fender garnishes on some Model X vehicles. | 12 - EXTERIOR FITTINGS | Model X |
2016-02-29 | SB-16-10-002 | Original | Resecure Light/Rain Sensor | Some Model X vehicles might have a loose light/rain sensor, which could cause incorrect functionality of the windshield wipers in “Auto Wipe” mode. | 10 - BODY | Model X |
2016-02-22 | CD-14-90-001 | Rev 1 | Installing Trak(R) Sport Snow Chains on 19" Model S Tires | A pamphlet to be included in the shipment of the Trak(R) Sport snow chains for 19" Model S tires that supplements the installation instructions that come with the chains. This document is in English, Dutch, French, Canadian French, German, and Italian languages. R1 removes a figure and adds instructions for correctly attaching the chain socket to the lug nut. For Model X, refer to CD-15-90-001. | 90 - ACCESSORIES | Model S |
2016-02-18 | SB-16-17-004 | Original | Replace Key Casings | Replace the casings of early keys that are prone to premature wear. | 17 - ELECTRICAL | Model S |
2016-02-17 | SB-16-11-001 | Original | Replace 2nd Row Door Struts | Replace rear door primary struts that are susceptible to creaking or groaning noise. | 11 - CLOSURES | Model X |
2016-02-15 | SB-16-18-001 | Original | Kinked Rear HVAC Drain Hose | Some Model X vehicles might have a kinked or pinched rear HVAC drain hose. | 18 - THERMAL MANAGEMENT | Model X |
2016-02-11 | SB-15-44-006 | Rev 1 | Install Relay Box To Enable 32A Single Phase Charging | Upon customer complaint of charging rate limited to 16 A on a single phase charging station that provides more than 16 A, install a relay box to increase charging capability to 32 A single phase. R1 updates Toolbox instructions. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2016-02-10 | SB-16-21-001 | Original | Install Conductive Tape on HV Junction Box and Chargers to Reduce Radio Noise | Install conductive tape on the HV junction box and charger(s) upon a customer complaint of noise on FM radio stations between 102.5-103.5 MHz and/or poor DAB reception. | 21 - INFOTAINMENT | Model S |
2016-02-10 | SB-14-44-003 | Rev 3 | Upgrade HVJB to Charger Harnesses | Upgrade the harnesses from the HVJB to the charger(s). R2 modifies the lists of required parts and affected VINs. R3 changes the affected regions, adds affected VINs, and updates Toolbox instructions. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2016-02-09 | SB-16-13-001 | Original | Secure 2nd Row Seat Latching Cables | On some vehicles, the latching cables inside the LH and RH 2nd row seats are not secured, and may be visible to occupants during some seat use cases. | 13 - SEATS | Model X |
2016-02-03 | SB-13-17-008 | Rev 4 | Changing From Exide to C&D 12V Battery | Steps necessary to install a C&D 12V battery in a vehicle that currently has an Exide battery. R3 adds an affected VIN list. R4 updates Toolbox instructions. | 17 - ELECTRICAL | Model S |
2016-02-02 | SB-16-17-002 | Original | Install Key Battery Positive Contact Clip | Install a clip in the key battery tray to prevent incorrect key battery installation and damage to the electrical terminals. | 17 - ELECTRICAL | Model X |
2016-02-01 | CD-15-90-001 | Rev 1 | Installing TRAK 4X4-SUV LT 51 Tire Chains on Model X | A pamphlet included with the TRAK 4X4-SUV LT 51 snow chain accessory for Model X tires that supplements the installation instructions that come with the chains. For vehicles equipped with 265/50R19 on 19 inch “Cyclone” wheels or 275/45R20 on 20 inch “Helix” wheels only. This document is in English, Dutch, French, Canadian French, German, and Italian languages. R1 removes the hardware configuration figure on page 4 and adds instruction on how to correctly attach the chain socket on the wheel lug nut. | 90 - ACCESSORIES | Model X |
2016-01-25 | SB-16-10-001 | Original | Repairing Pick Up Holes | This document provides containment measures for Model S vehicles with pick up hole damage. | 10 - BODY | Model S |
2016-01-12 | TN-14-92-003 | Rev 1 | Electrostatic Discharge Tool | Whenever work is performed on an ESD-sensitive part, it must be completed on a grounded ESD mat and while wearing an ESD wrist strap that is connected to the mat. R1 clarifies what to do if the part being worked on is too big to place on the ESD mat. | 92 - TOOLS AND EQUIPMENT | General |
2015-12-22 | SB-15-20-003 | Original | Inspect Seat Belt Pre-Tensioner Rear Bracket Bolt, Model S | On each side of the Model S vehicle, inspect the bolt that secure the seat belt pre-tensioner support bracket to the body. If necessary, replace the bolt(s). | 20 - SAFETY AND RESTRAINT | Model S |
2015-12-22 | SB-15-20-004 | Original | Replace Seat Belt Pre-Tensioner Rear Bracket Bolt, Model X | On each side of the Model X vehicle, replace the bolt that secure the seat belt pre-tensioner support bracket to the body. | 20 - SAFETY AND RESTRAINT | Model X |
2015-12-18 | SB-15-18-003 | Original | Ensure Proper Clearance Between AC Line And Brake Line | Inspect the brake line to ensure that there is proper clearance from the AC hoses. | 18 - THERMAL MANAGEMENT | Model S |
2015-12-18 | SB-15-33-004 | Original | Measure Torque on Rear Caliper Bolts | Check the torque of the bolts that secure the rear brake calipers to the knuckles. | 33 - BRAKES | Model S |
2015-12-11 | SB-15-11-003 | Rev 2 | Resecure Door Handle Back Seal | The back seal might detach from the exterior door handle assemblies, causing abnormal window operation or butyl streaking on the window glass. R1 changes the fasteners used, and adds the rear door handle assemblies. R2 changes the back seal with a new design that features a cable tie tab. | 11 - CLOSURES | Model S |
2015-12-10 | SB-15-17-011 | Original | Re-Torque Ground Nut on Front LH Rail | Re-torque the ground nut on the front LH rail. | 17 - ELECTRICAL | Model S |
2015-12-04 | SB-15-18-002 | Original | Reroute HVAC Drain Hose | Some vehicles might have an incorrectly routed HVAC drain hose. Check the position of the hose and reroute it, if necessary. | 18 - THERMAL MANAGEMENT | Model S |
2015-12-02 | SB-15-18-001 | Original | Replace Battery Coolant Heater | The HV battery coolant heater could have low isolation resistance, causing the vehicle not to start. Replace the battery coolant heater with an updated part. | 18 - THERMAL MANAGEMENT | Model S |
2015-12-02 | SB-15-40-001 | Rev 1 | Updates to Increase Top Speed | Some vehicles need a bootloader update and motor speed sensor replacement in order to exceed 125 or 130 mph (200 or 210 km/h). R1 adds a step to contact Service Engineering if the Toolbox Drive Inverter Bootloader Update panel is unavailable. | 40 - REAR DRIVE UNIT | Model S |
2015-11-20 | SB-15-20-002 | Original | Inspect Front Seat Belt Pre-Tensioners for Correct Installation | Inspect both front seat belt pre-tensioners to ensure that they are installed correctly. If either pre-tensioner is installed incorrectly, resecure the pre-tensioner. | 20 - SAFETY AND RESTRAINT | Model S |
2015-11-14 | SB-15-21-002 | Original | Install Ferrite Bead on Forward Junction Box Wires to Reduce Radio Noise | Install a ferrite bead on 2 forward junction box logic connector wires to reduce radio noise. | 21 - INFOTAINMENT | Model S |
2015-11-02 | SB-15-50-004 | Original | Wall Connector Cable Organizer Upgrade, APAC | Some customers in China received a wall connector with a cable organizer that did not properly retain the charge handle. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2015-10-29 | SB-15-19-003 | Original | Install VIN Label on Rear LH Rail, China | Some vehicles were shipped to China without a VIN label on the rear LH rail. | 19 - LABELS | Model S |
2015-10-14 | SB-15-50-003 | Original | Replace Mobile Connector and Adapter with cUL-Certified Versions, Ontario | Explains the procedure for upgrading the mobile connector and NEMA 14-50 wall adapters to parts that are cUL-certified. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2015-10-13 | SB-15-21-006 | Original | Replace Radio Antenna Amplifier, Europe | Some European Model S vehicles were built with radio antenna amplifiers that are incapable of playing Digital Audio Broadcasting (DAB) radio. | 21 - INFOTAINMENT | Model S |
2015-09-16 | SB-15-11-004 | Original | Retrofit Model S Door Handle LEDs | Some vehicles were ordered with door handle LEDs but did not receive them. | 11 - CLOSURES | Model S |
2015-09-15 | SB-15-17-008 | Original | Retrofit Model S Fog Lamps | Some vehicles were ordered with fog lamps but did not receive them. | 17 - ELECTRICAL | Model S |
2015-09-09 | TN-15-10-004 | Rev 1 | Paint Finish Small Area Process | Obsolete Document. | 10 - BODY | General |
2015-09-09 | TN-15-10-005 | Rev 1 | Vehicle Clean Up | Obsolete Document. | 10 - BODY | General |
2015-08-31 | SB-15-17-007 | Original | Install 12V Battery Terminal Cover, RHD | Some RHD vehicles might not be equipped with a 12V positive battery terminal cover. | 17 - ELECTRICAL | Model S |
2015-08-12 | SB-13-10-012 | Rev 3 | Front Bumper Carrier Bolt Replacement | Instructions for replacing the bolts and washers on the front bumper carrier. R2 adjusts labor times. R3 updates the Bulletin Classification text and the required parts list. | 10 - BODY | Model S |
2015-08-03 | SB-15-44-004 | Rev 1 | Replace Motorized Charge Port | The latch on the motorized charge port on some Dual Motor vehicles does not disengage, preventing charging. R1 adds another acceptable version of the charge port and expands the test. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2015-07-21 | SB-15-15-001 | Original | Sun Visor Replacement | Updated sun visors are available for replacement. | 15 - INTERIOR TRIM | Model S |
2015-07-16 | SB-15-50-001 | Original | Upgrade Single Phase 32A or 40A Wall Connector to 80A | Upgrade 32A or 40A single phase Wall Connectors to enable charging at 80A single phase. For China and Hong Kong only. | 50 - EXTERNAL CHARGING CONNECTORS | General |
2015-07-16 | SB-15-50-002 | Original | Upgrade 32A Wall Connector to 40A | Upgrade returned 32A Wall Connectors to enable charging at 40A. For China only. R1 updates the logistics of the procedure, adds a required part, changes the special tools required, and updates the document type. Formerly SI-14-50-001. | 50 - EXTERNAL CHARGING CONNECTORS | General |
2015-06-26 | SB-15-31-002 | Original | Vacuum Pump Cable Tie Upgrade | This bulletin is currently on engineering hold. Do not perform this bulletin until further notice. | 31 - SUSPENSION | Model S |
2015-06-03 | SB-15-17-006 | Original | Re-Torque 12V Fuse Box Nuts | On some RHD Model S vehicles, the nuts that secure the wires inside the 12V fuse box might not be fully torqued, which could cause warning messages to appear on the instrument cluster. | 17 - ELECTRICAL | Model S |
2015-05-27 | SB-14-24-001 | Rev 3 | Panoramic Roof Bracket Creak | The latching tab on the panoramic moving glass might rub against the metal bracket that is underneath the front applique, which results in a creaking noise. R2 changes the bulletin classification and adds a correction code. R3 corrects the labor times. | 24 - ROOF | Model S |
2015-05-13 | TN-14-45-002 | Rev 1 | A-Pillar Wind Noise Diagnostic Guide | Describes causes of and solutions to wind noise from one or both A-Pillars. R1 clarifies the correct adhesive and adds a section for missing fixed glass seals and foam strips under the fixed glass. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | Model S |
2015-05-04 | SB-15-34-001 | Original | Re-Torque TPMS Sensor Nuts | The TPMS sensor nuts on some vehicles might not be tightened to the proper torque, possibly leading to a slow leak and illumination of the low tire pressure indicator. | 34 - WHEELS AND TIRES | Model S |
2015-05-01 | TN-15-92-001 | Rev 1 | Installing Heli-Coil Inserts | General instructions on how to install Heli-Coil inserts to repair damaged or stripped threads. R1 adds more information about when to use primer free inserts and provides ordering instructions. | 92 - TOOLS AND EQUIPMENT | Model S |
2015-04-27 | SB-15-17-005 | Original | Replace 12V Positive Jump Post, Warm Weather Regions | Upon customer complaint, replace the 12v positive jump post with the upgraded part. | 17 - ELECTRICAL | Model S |
2015-04-23 | SB-15-31-004 | Original | Bolt Contacting Front Suspension Fore Link | The lower mounting bolt for the front shock absorber or air spring can contact the front suspension fore link, causing a knocking noise and marring the link. | 31 - SUSPENSION | Model S |
2015-04-23 | SB-14-44-007 | Rev 1 | Replace Chargers, Europe | Europe only: Replace the master and slave charger (if equipped). R1 changes the bulletin classification. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2015-04-20 | SB-15-45-001 | Original | Install Underhood Acoustic Absorbers | Some Model S vehicles were delivered with either unsealed acoustic absorbers or no acoustic absorbers. | 45 - NOISE, VIBRATION, HARSHNESS (NVH) | Model S |
2015-04-13 | SB-15-11-002 | Original | Cold Draft or Wind Noise Coming From Fixed Glass | Install fixed glass seals and foam strips to eliminate a cold draft and/or wind noise coming from the A-pillar fixed glass. | 11 - CLOSURES | Model S |
2015-04-10 | SB-15-44-005 | Original | Upgrade HV Inlet Cover | Replace the HV inlet cover with a part that includes redundant safety features. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2015-04-09 | SB-15-39-001 | Rev 2 | Upgrade Right Side Front Motor Mount | Upgrade the RH front motor mount to prevent excessive noise from the front drive unit. R1 updates the part numbers and includes instructions to inspect the LH mount and replace it if necessary. R2 updates the required parts list. | 39 - FRONT DRIVE UNIT | Model S |
2015-04-08 | TN-15-12-001 | Original | Loose Rivnuts in Sill | Provides instructions for Service technicians and Tesla Approved Body Shops on how to deal with loose Rivnuts in the sill of Model S. | 12 - EXTERIOR FITTINGS | Model S |
2015-04-08 | SB-15-44-003 | Original | Replace Front Drive Unit to HVJB Harness | Replace the front drive unit to HVJB harness on vehicles that were released without a High Voltage Interlock Loop (HVIL) switch on the fuse. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2015-04-06 | SB-15-20-001 | Original | Install Pedestrian Protection Sensor Shrouds | Install shrouds over the Pedestrian Protection sensors if they are not already present. | 20 - SAFETY AND RESTRAINT | Model S |
2015-03-23 | SB-15-44-002 | Original | Replace Charge Port Door Due To Premature Failure | Replace early motorized charge port doors that are susceptible to premature failure. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2015-03-16 | TN-14-21-003 | Rev 1 | Model S Energy Consumption | Describes common causes for high points in the energy view on the touchscreen, and how to educate customers that they are expected. R1 adds information explaining that these issues might also arise when the vehicle is serviced or repaired. | 21 - INFOTAINMENT | Model S |
2015-03-11 | SB-15-17-002 | Original | Replace Prototype 12V Fuse Box Bracket | Replace the prototype 12V fuse box bracket on some early dual motor Model S vehicles. | 17 - ELECTRICAL | Model S |
2015-03-05 | SB-14-40-001 | Rev 1 | Replace Rear Drive Unit | Replace performance drive units that are particularly susceptible to "hum" and "clunk" noise. R1 clarifies when to use the inspection code, changes a labor time, and adds a note that wheel alignment is included in the labor time. | 40 - REAR DRIVE UNIT | Model S |
2015-02-26 | SB-15-30-002 | Original | Install Outer Skid Bar Bolts | Install the outer bolts that secure the skid bar to the vehicle. | 30 - CHASSIS | Model S |
2015-02-25 | SB-15-17-001 | Rev 1 | Reroute Power Steering Harness | Some dual motor performance vehicles might have an improperly routed EPAS harness. R1 fixes a reference to the Service Manual and removes a correction code. | 17 - ELECTRICAL | Model S |
2015-02-23 | SB-15-31-003 | Original | Replace Front Sway Bar | Replace the front sway bar on some early Dual Motor vehicles. | 31 - SUSPENSION | Model S |
2015-02-06 | SB-14-12-003 | Rev 1 | Exterior Mirror Corrosion | Replace the exterior mirrors if white rust seeps onto the door panels. This bulletin is for vehicles in North America and Europe. R1 revised the bulletin to include Norway, which was previously excluded and treated in a separate bulletin (SB-14-12-002, now obsolete). | 12 - EXTERIOR FITTINGS | Model S |
2015-02-06 | SB-12-17-012 | Rev 1 | Light/Rain Sensor Update | The light sensor is not calibrated properly, leading to possible complaints of inadequate cooling when the climate control system is in automatic mode. Manual mode is not affected. Replace RLS4 Rain/Light Sensor with new part. R1 changes the bulletin classification and replaces steps with existing Service Manual procedures. | 17 - ELECTRICAL | Model S |
2015-02-05 | SB-13-24-004 | Rev 4 | Panoramic Roof Creak | How to fix panoramic roof creak. Replaces SB-13-24-001. R2 adds a second inspection-only correction code. R3 adjusts labor times. R4 changes the bulletin classification, adds a correction code, and changes the requirement from the need to perform electrical isolation to disconnecting 12V power. | 24 - ROOF | Model S |
2015-02-05 | SB-13-15-001 | Rev 1 | Liftgate Trough Trim Upgrade | Upgrade the liftgate trough trim with grained parts that fit better. R1 changes the bulletin classification and adds a correction code. | 15 - INTERIOR TRIM | Model S |
2015-02-05 | SB-13-24-005 | Rev 6 | Panoramic Wind Noise, Europe | How to fix wind noise from the panoramic roof. R5 adds instructions to add tape to the latching tab on the moving glass frame. R6 changes the bulletin classification and adds a correction code. | 24 - ROOF | Model S |
2015-02-05 | SB-13-10-002 | Rev 2 | Front Hoodliner Upgrade | Upon customer complaint, install an upgraded Front Hoodliner to prevent water ingress in the frunk area. R1 adds the part number of the retaining clips and corrects the number of required clips. R2 changes the bulletin classification. | 10 - BODY | Model S |
2015-02-05 | SB-13-15-003 | Rev 2 | C-Pillar Lower Trim Panel Upgrade | Replace the C-Pillar lower trim with a grained version. R1 adds a note that the C-pillar middle trims and 2nd row seat belts need to be replaced as well. R2 changes the bulletin classification. | 15 - INTERIOR TRIM | Model S |
2015-02-05 | SB-13-18-001 | Rev 3 | Air Outlet Upgrade | Replace the LH inner/out, RH outer air outlets to reduce NVH. R2 removes steps that are now in the Service Manual and adds instructions to scrap old parts on site. R3 changes the bulletin classification and adds a correction code. | 18 - THERMAL MANAGEMENT | Model S |
2015-02-05 | SB-12-12-001 | Rev 2 | Cowl Screen Replacement | New parts with grained finish are now available upon customer complaint. R1 removes steps that are now in the Service Manual. R2 changes the bulletin classification. | 12 - EXTERIOR FITTINGS | Model S |
2015-02-05 | SB-13-12-004 | Rev 4 | C-Pillar Brightwork Creak | How to fix C-Pillar brightwork creak. R3 adjusts the labor time. R4 changes the bulletin classification and adds a correction code. | 12 - EXTERIOR FITTINGS | Model S |
2015-02-05 | SB-12-12-003 | Rev 3 | Liftgate Applique Update | Replace early liftgate appliques with updated parts that better conform to the inner taillights. R2 adjusts the labor time. R3 changes the bulletin classification. | 12 - EXTERIOR FITTINGS | Model S |
2015-02-03 | SB-13-14-004 | Rev 2 | Updated Defrost Grille Installation, Europe | Instructions for installing the updated defrost mesh grille for European cars that were shipped with the original grille. R1 updates the parts list. R2 changes the bulletin classification. | 14 - INSTRUMENT PANEL | Model S |
2015-02-03 | SB-13-14-005 | Rev 2 | Updated Defrost Grille Installation, Canada | Instructions for installing the updated defrost mesh grille for Canadian vehicles that were shipped with the original grille. R1 updates the parts list. R2 changes the bulletin classification. | 14 - INSTRUMENT PANEL | Model S |
2015-02-03 | SB-13-15-002 | Rev 2 | A-Pillar Lower Trim Panel Upgrade | Replace the A-Pillar Lower Trim. R1 removes steps that are now in the Service Manual. R2 changes the bulletin classification. | 15 - INTERIOR TRIM | Model S |
2015-02-03 | SB-13-15-004 | Rev 2 | Driver's Footrest Upgrade | Replace the Driver's Footrest. R1 removes steps that are now in the Service Manual. R2 changes the bulletin classification. | 15 - INTERIOR TRIM | Model S |
2015-02-02 | SB-15-19-001 | Original | Update Manufacturing Certification Label, Europe and APAC | Replace the manufacturing certification label on the lower B-Pillar if it displays the incorrect gross vehicle weight. | 19 - LABELS | Model S |
2015-01-20 | SB-15-31-001 | Original | High Speed Tuning Retrofit, Germany | German vehicles are eligible for a high-speed tuning retrofit. | 31 - SUSPENSION | Model S |
2015-01-20 | SB-15-13-001 | Original | Recaro Seat Upgrade | Description | 13 - SEATS | General |
2015-01-13 | SB-15-44-001 | Original | Loose Screw on Front Drive Unit HVIL Switch | Replace the screw that secures the HVIL switch to the front drive unit fuse bracket. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2015-01-07 | SB-13-44-011 | Rev 1 | Second Generation Charger Logic Reset | A logic device inside the charger might not update when new firmware is installed. R1 reduces the affected VIN list and adds a new labor code. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2014-12-31 | TN-14-92-005 | Original | ATEQ TPMS Tool Firmware Update | Update the ATEQ tool's firmware in order to use the "Tesla" setting instead of "Honda". | 92 - TOOLS AND EQUIPMENT | Model S |
2014-12-22 | SB-13-12-002 | Rev 1 | Installing Badges on Liftgate | Upon customer request, an additional badge can be attached to the liftgate, displaying "P" for performance and/or 85, 60, or 40 for the battery size. R1 references the Service Manual procedure. | 12 - EXTERIOR FITTINGS | Model S |
2014-12-19 | SB-14-17-004 | Rev 3 | Second Generation Active Louver Retrofit | Perform this procedure if replacing the 1st generation louver. R2 changes the title, notes that it is valid for Service Centers and body shops, changes the procedure and required parts list, and adds steps to install the smaller gaskets on the rear of the louver. R3 changes the affected parts list. | 17 - ELECTRICAL | Model S |
2014-12-04 | SB-14-17-007 | Original | Replace PSRCM | Replace the PSRCM due to a defective component. | 17 - ELECTRICAL | Model S |
2014-12-04 | SB-14-44-005 | Original | Charge Port Door Upgrade | Some vehicles were supplied with inadequate adhesive on the metal charge port door disk. Replace the charge port door to eliminate the risk of the charge port remaining in the open position. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2014-11-10 | SB-13-19-002 | Rev 2 | Update Manufacturing Certification Label | Update the manufacturing certification label to indicate the approval number. Rev 1 updates the Affected VIN list. Rev 2 updates the Affected VIN list. | 19 - LABELS | Model S |
2014-11-05 | SB-14-10-002 | Original | Rear Fascia with 4 Park Assist Sensors Retrofit | Replace the park assist harness after a rear collision or another scenario in which the rear fascia with 4 park assist sensors must be replaced. | 10 - BODY | Model S |
2014-10-21 | SB-14-33-003 | Original | Replace Electromechanical Brake Booster | Replace the electromechanical brake booster due to the possibility that it might have been improperly operated during initial vehicle assembly. | 33 - BRAKES | Model S |
2014-10-17 | TN-14-44-001 | Rev 1 | Apply Grease to Roadster Charge Port Ramp | Apply grease to the Roadster charge port ramp to minimize wear and make it easier to connect the charge cable. Perform during the 12 month/12k mile/20k km Service. Formerly MEM-08-011. R1 clarifies where the grease should be applied and provides a part number. | 44 - HIGH VOLTAGE SYSTEM | Roadster |
2014-09-19 | SB-14-24-003 | Original | Panoramic Roof Track Adjustment | Use a new tool to repair any deformations to the panoramic roof track. | 24 - ROOF | Model S |
2014-09-17 | SB-14-12-005 | Original | Loose C-Pillar Brightwork | Describes how to replace the body side brightwork if it becomes loose near the C-pillar. | 12 - EXTERIOR FITTINGS | Model S |
2014-09-16 | SB-14-44-006 | Rev 1 | Reroute HV Rapid Mate Ground Strap | Reroute the HV Rapid Mate ground strap to allow proper use of the Rapid Mate seating tool. R1 clarifies the conditions necessary to perform this bulletin. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2014-09-12 | TN-13-44-001 | Rev 2 | Troubleshooting Isolation Faults | Troubleshooting procedure in case of low HV isolation. R1 includes information about Gen2 HV configuration. R2 updates isolation values. | 44 - HIGH VOLTAGE SYSTEM | General |
2014-09-10 | SB-14-15-003 | Rev 1 | Model S Floor Mat Retrofit | Obsolete bulletin. See SB-18-15-003, Model S Floor Mat Kit Retrofit. | 15 - INTERIOR TRIM | Model S |
2014-09-04 | SB-12-44-005 | Rev 5 | 2nd Charger Upgrade, 1st Generation | Upgrade a vehicle from a single 1st generation charger to dual 1st generation chargers. R4 changes the title and includes updated instructions for changing the new charger to a slave. R5 corrects a part number. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2014-08-20 | SB-14-17-006 | Original | Install Electric Park Brake Harness Connector Covers | Install electric park brake (EPB) connector covers to route the harness wiring more effectively and allow for easier access to the connector tab. | 17 - ELECTRICAL | Model S |
2014-08-15 | TN-13-11-001 | Rev 1 | Door Handle Diagnosis | Diagnosis methods to solve new door handle problems before replacing handles. R1 adds new symptoms and adds pictures to differentiate Gen1 and Gen2 handles. | 11 - CLOSURES | Model S |
2014-07-29 | CD-14-00-001 | Original | Ranger Service Program Overview | A customer-facing document that describes what is and is not included in Ranger service. | 00 - INSPECTION AND SERVICE | General |
2014-07-24 | TN-13-44-003 | Rev 5 | HVIL Diagnostic Guide | Provides background information about the HVIL circuit and diagnostic procedures to troubleshoot HVIL failures. R4 includes information about Gen2 HV configuration. R5 fixes a graphic. | 44 - HIGH VOLTAGE SYSTEM | General |
2014-07-22 | SB-14-18-002 | Rev 1 | A/C Compressor Acoustic Cover and Bracket | Install a new bracket and acoustic cover to dampen compressor noise. R1 adds a VIN list. | 18 - THERMAL MANAGEMENT | Model S |
2014-07-18 | SB-14-15-004 | Original | Premium Center Console Upgrade | Replace piano black premium center consoles with an upgraded version. | 15 - INTERIOR TRIM | Model S |
2014-06-30 | SB-14-24-002 | Original | Panoramic Roof Rattling | Install washers onto the 4 bolts that secure the moving glass to the link assemblies. | 24 - ROOF | Model S |
2014-06-26 | SB-14-12-001 | Rev 1 | Power Folding Mirror Installation | Installation instructions for adding power folding mirrors as an aftermarket accessory. R1 adds steps to perform a VIN Learn after installation and a note about incorrect front door harness connections. | 12 - EXTERIOR FITTINGS | Model S |
2014-06-18 | SB-14-15-001 | Rev 1 | Chrome Inserts Installation | How to install aftermarket chrome inserts in the front and rear sill plates. R1 changes the bulletin type to Parts and Accessories. | 15 - INTERIOR TRIM | Model S |
2014-06-18 | SB-14-00-001 | Rev 2 | Firmware Update for Automatic Charge Current Reduction | Update the vehicle firmware to version 5.8.4. Firmware 5.8.4 allows the Model S charging equipment to automatically reduce charge current if it detects unexpected fluctuations in the input power to the vehicle. R2 adds a VIN list. | 00 - INSPECTION AND SERVICE | Model S |
2014-06-11 | SB-12-14-002 | Rev 1 | Instrument Panel Side Cover Adjustment | A clip tower can be modified to allow the instrument panel side covers to fit closer to the adjacent panels. R1 adds a VIN list and corrects the year range. | 14 - INSTRUMENT PANEL | Model S |
2014-06-11 | SB-13-44-003 | Rev 2 | HVIL Connector Upgrade | Replace 3 HVIL connectors at the DCDC converter for improved HVIL reliability. R1 emphasizes that all 3 connectors must be replaced. R2 adds a VIN list, changes the affected Country/Region, corrects the year range, and corrects the part descriptions. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2014-06-10 | SB-12-10-007 | Rev 2 | Left Rear Fascia Alignment | Possible gap between the left quarter panel and the rear fascia. Place shims at the bottom surface of the left rear bumper cover retention flange. R1 removes steps that are now in the Service Manual. R2 adds a VIN list and clarifies the title. | 10 - BODY | Model S |
2014-06-09 | SB-14-13-001 | Original | Flex Mat Rework for Model S | Upon customer request, modify the driver's seat flex mat to match the comfort and feel of current production vehicles. | 13 - SEATS | Model S |
2014-06-05 | SB-14-50-002 | Rev 1 | NEMA 14-50 Wall Adapter Upgrade, U.S. | Details the procedure for exchanging the recalled NEMA 14-50 adapters for the upgraded adapters. R1 revises one of the correction code descriptions, the affected Year range, and provides details about MRB. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2014-06-05 | SB-14-50-003 | Rev 1 | NEMA 14-50 Wall Adapter Upgrade, Canada | Details the procedure for exchanging the recalled NEMA 14-50 adapters for the upgraded adapters. R1 revises one of the correction code descriptions, the affected Year range, and provides details about when to use the revised correction code. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2014-05-30 | SB-14-21-001 | Rev 1 | Poor DAB reception | Europe only: Install Ferrite Beads to improve DAB reception. R1 includes an affected VIN list. | 21 - INFOTAINMENT | Model S |
2014-05-30 | SB-13-14-001 | Rev 4 | Defrost Mesh Grille Update | Install a new mesh grille to improve defrosting near the A-Pillars. R3 updates the required parts. R4 adds an affected VIN list. | 14 - INSTRUMENT PANEL | Model S |
2014-05-23 | SB-14-17-003 | Original | Modify Harness When Replacing Rear Door | If a rear door is replaced on a Model S that was built before February 2014, the existing door wiring harness needs to be modified to mount to the new door shell. | 17 - ELECTRICAL | Model S |
2014-05-12 | SB-14-15-002 | Rev 2 | Front Door Trim Squeak | Apply felt tape to the metallic trim and the upper trim pad on both Model S front door trim panels to prevent squeaking noises. R1 updates the parts list. R2 adds an affected VIN list. | 15 - INTERIOR TRIM | Model S |
2014-05-12 | TN-14-19-001 | Original | Ordering Replacement Manufacturing Certification and Tire Information Labels | Procedure to order a replacement manufacturing certification label or Model S tire information label. Contains information for Tesla employees and Tesla Approved Body Shops. | 19 - LABELS | General |
2014-05-02 | SB-14-18-004 | Original | Replace Particulate Filter, China | Ensure that all Model S in China have the charcoal-based particulate filter. | 18 - THERMAL MANAGEMENT | Model S |
2014-04-30 | TN-14-33-002 | Original | Avoiding Damage to the Electric Parking Brake | Care points to avoid damaging the electric parking brake (EPB) caliper when removing the lower shock absorber bolt or installing the rear subframe. | 33 - BRAKES | Model S |
2014-04-22 | SB-14-21-003 | Original | DAB Static | Europe only: Replace the tuner to eliminate DAB static. | 21 - INFOTAINMENT | Model S |
2014-04-18 | SB-14-10-001 | Original | First Generation Front Fascia Applique Replacement | Describes how to retrofit a 2nd generation (one piece) nosecone onto a vehicle that had a 1st generation nosecone. | 10 - BODY | Model S |
2014-04-18 | SB-13-33-001 | Rev 2 | Brake Rotor Update to Reduce Noise | On Model S with 21 inch wheels, install updated brake rotors to eliminate a brake "moan" sound when coming to a stop. R1 adds instructions to scrap old parts on site. R2 adds an affected VIN list and adjusts one of the FRTs. | 33 - BRAKES | Model S |
2014-04-17 | TN-14-40-002 | Original | Noise Path for Motor Hum | Explains what causes "groundouts" that provide a sound path for motor hum into the cabin. | 40 - REAR DRIVE UNIT | Model S |
2014-04-11 | SB-14-50-004 | Original | Upgrade Release Buttons on Mobile Connector Adapter Plug, Europe | The release buttons on the side of the European Mobile Connector might become loose or detached. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2014-04-03 | TN-14-33-001 | Original | Inconsistent Brake Pedal Feel When Powering On Model S | Describes why there is an inconsistent brake pedal stiffness when powering on Model S. | 33 - BRAKES | Model S |
2014-03-11 | SB-13-31-004 | Rev 1 | New Bolt For Rear Camber Correction | This bulletin is currently on engineering hold. Do not perform this bulletin until further notice. | 31 - SUSPENSION | Model S |
2014-03-10 | TN-14-92-001 | Original | Installing Model S Battery Safety Covers | Whenever a battery is not on a vehicle, the LV and HV ports must be covered. Use the tooling covers specified; if the covers arenÂ’t available, use the tape specified. | 92 - TOOLS AND EQUIPMENT | Model S |
2014-03-06 | SB-14-44-002 | Original | Upgrade HVJB to Charge Port HV Harness, Europe | Explains how to inspect and upgrade the HV cable from the HVJB to the Charge Port. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2014-03-03 | SB-13-50-004 | Rev 3 | HPWC Fuse Upgrade | Replacement of High Power Wall Connector (HPWC) fuses with upgraded, more-reliable components. R3 directs readers to the Service Manual for replacing fuses and changes the correction code titles. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2014-02-06 | TN-14-16-001 | Original | Model S Cold Weather Behaviors | Describes behavior changes in charging, range, etc. in extremely cold temperatures. | 16 - BATTERY SYSTEM | Model S |
2014-02-05 | TN-14-10-001 | Original | Aftermarket “Paint Protection” Products | Addresses questions about the need for expensive aftermarket paint protection products for Model S. | 10 - BODY | Model S |
2014-01-31 | TN-14-21-001 | Original | Radio Echo | Information for educating customers about the "echo" that can sometimes occur in radio transmissions. | 21 - INFOTAINMENT | Model S |
2014-01-30 | SB-12-15-002 | Rev 1 | Liftgate Trim Replacement | New parts with grained finish now available. Multiple trim parts for liftgate. R1 removes steps that are now in the Service Manual. | 15 - INTERIOR TRIM | Model S |
2014-01-30 | SB-12-18-010 | Rev 1 | Refrigerant Leaks At Pressure Sensors | Install updated O-rings at A/C high and low pressure sensors to avoid refrigerant leakage. R1 removes steps that are now in the Service Manual. | 18 - THERMAL MANAGEMENT | Model S |
2014-01-30 | SB-12-15-005 | Rev 2 | Frunk Carpet Upgrade | Better quality part available from supplier. Replace only at customer request. R1 has MRB instructions to scrap old parts on site. R2 removes steps that are now in the Service Manual. | 15 - INTERIOR TRIM | Model S |
2014-01-30 | SB-12-18-011 | Rev 1 | A/C Compressor Bracket Adjustment & Harness Re-Routing | Adjust the A/C compressor connector bracket to avoid contact with the frunk extension. Re-route the A/C compressor harness to avoid contact with a sharp part of the battery housing. R1 removes steps that are now in the Service Manual. | 18 - THERMAL MANAGEMENT | Model S |
2014-01-30 | SB-12-15-006 | Rev 3 | Center Console Carrier Replacement | New part with grained finish available. Only replace for customer complaint. R3 removes steps that are now in the Service Manual and clarifies parts and labor time. | 15 - INTERIOR TRIM | Model S |
2014-01-30 | SB-12-15-010 | Rev 1 | Front Underhood Apron | Replace with grained part. R1 removes steps that are now in the Service Manual. | 15 - INTERIOR TRIM | Model S |
2014-01-30 | SB-12-17-013 | Rev 1 | 12V Battery Positive Terminal Update | Replacement instructions for 12V battery positive terminals that could weaken and break. R1 removes steps that are now in the Service Manual. | 17 - ELECTRICAL | Model S |
2014-01-30 | SB-12-15-011 | Rev 1 | Rear Underhood Apron | Replace with grained part. R1 removes steps that are now in the Service Manual. | 15 - INTERIOR TRIM | Model S |
2014-01-30 | SB-12-15-012 | Rev 1 | Left and Right Underhood Aprons | Replace with grained parts. R1 removes steps that are now in the Service Manual. | 15 - INTERIOR TRIM | Model S |
2014-01-30 | SB-13-44-002 | Rev 1 | Updated EV Inlet Trim Assembly | Upon customer complaint, replace early EV inlet trim assemblies that have dim spots and/or optical distortion in the light ring. R1 removes steps that are now in the Service Manual. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2014-01-30 | SB-12-18-005 | Rev 1 | Heater Hose to A/C Line Interference | Rotate battery coolant heater hose clamp and/or install new battery coolant heater bracket to eliminate contact between heater hose and A/C suction line. R1 removes steps that are now in the Service Manual. | 18 - THERMAL MANAGEMENT | Model S |
2014-01-23 | TN-14-21-002 | Original | Bluetooth Troubleshooting | Describes common Bluetooth issues and diagnostic steps. | 21 - INFOTAINMENT | Model S |
2014-01-17 | SB-14-30-001 | Original | Upgraded Side Motor Mount | When replacing the drive unit for any reason, ensure that the latest side motor mount is installed on the rear subframe. | 30 - CHASSIS | Model S |
2014-01-14 | TN-14-50-001 | Original | Upgraded Wall Adapter Customer FAQ | Common questions and answers about the NEMA 14-50 Adapter Upgrade | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2014-01-07 | CD-14-94-001 | Original | Customer Vehicle Log File Upload - Roadster | Instructions for Roadster log file uploading. This document is intended for customer use. Formerly MEM-08-002. | 94 - AFTERSALES INFORMATION | Roadster |
2014-01-06 | SB-13-20-003 | Rev 1 | B-Pillar Seat Belt Noise | Fixes a creaking noise created by friction between the seat belt webbing and D-ring. R1 adjusts labor times. | 20 - SAFETY AND RESTRAINT | Model S |
2014-01-06 | SB-13-24-002 | Rev 1 | Butyl Streaking on Panoramic Roof | When opening the panoramic roof, the rear stop bumper seal on the moving glass frame can drag butyl across the fixed glass. When closing the panoramic roof, the seal gets caught on the butyl streaks and becomes loose. R1 adjusts labor time. | 24 - ROOF | Model S |
2014-01-06 | SB-13-10-009 | Rev 2 | Second Row Seat Striker Bracket Reinforcement, U.S. | Add fasteners to the LH 2nd row seat striker bracket to improve the strength of its connection to the wheelhouse. For U.S. vehicles. Refer to SB-13-10-010 for Canadian vehicles. R1 adds country name for clarity. R2 adjusts labor time. | 10 - BODY | Model S |
2014-01-06 | SB-13-10-010 | Rev 2 | Second Row Seat Striker Bracket Reinforcement, Canada | Add fasteners to the LH 2nd row seat striker bracket to improve the strength of its connection to the wheelhouse. For Canadian vehicles. Refer to SB-13-10-009 for U.S. vehicles. R1 corrects labor code typo and adds country name for clarity. R2 adjusts labor time. | 10 - BODY | Model S |
2014-01-06 | SB-13-20-002 | Rev 3 | Rear Seat Belt Update | Instructions for installation of an improved 2nd row seat belt if the seat belt catches in the trim panel. R2 adds a step to route the lower forward anchor through the C-pillar middle trim panel. R3 adjusts labor time. | 20 - SAFETY AND RESTRAINT | Model S |
2014-01-05 | SB-13-50-006 | Original | European Mobile Connector Adapter Update | Replace the -A revision of the red 3 phase mobile connector adapter with a higher quality -B version. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2014-01-02 | SB-12-10-012 | Rev 5 | Liftgate Water Ingress Near Taillights | Apply clear sealer around the liftgate taillight housings and butyl rubber around the taillight studs to prevent water from entering the liftgate. R4 changes to a Repair bulletin. R5 adjusts the labor time. | 10 - BODY | Model S |
2014-01-02 | SB-12-31-001 | Rev 3 | Rear Axle Nut Washer Installation | Install wedge-lock washers on the rear axle shafts to prevent premature wheel bearing wear. R3 adjusts labor times. | 31 - SUSPENSION | Model S |
2013-12-18 | SB-13-11-008 | Original | Adjusting Hinges for Liftgate Realignment | Explains how to remove the rear glass, enlarge the liftgate bolt holes, and perform a major liftgate realignment. | 11 - CLOSURES | Model S |
2013-12-16 | SB-13-13-003 | Original | Third Row Seat Latch Improvement | Trim the latch tab and lower the plunger on the stowed third row seat mechanism to prevent bending the tab on the upper seat/lower seat latch. | 13 - SEATS | Model S |
2013-12-11 | TN-13-92-012 | Original | High Voltage Placards, French | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0051. | 92 - TOOLS AND EQUIPMENT | General |
2013-12-10 | SB-13-14-003 | Rev 1 | Glove Box Latch Update | A manufacturing defect causes some glove boxes to stick open and some to stick closed. R1 adds affected VIN ranges. | 14 - INSTRUMENT PANEL | Model S |
2013-12-09 | TN-13-92-003 | Original | TPMS SmarTool Firmware Update | Update the firmware of the TPMS SmarTool to v1.8 to allow the tool to correctly support hard and soft pressure thresholds. | 92 - TOOLS AND EQUIPMENT | Model S |
2013-12-09 | TN-13-00-009 | Original | Firmware Release 3.6.12 / 4.6.8 | Release notes and firmware update information for Roadster firmware 3.6.12 and 4.6.8. | 00 - INSPECTION AND SERVICE | General |
2013-11-27 | TN-13-00-008 | Original | Model S Firmware 5.8 Release Notes | Release Notes describing new 5.8 firmware changes that both customers and technicians can observe. | 00 - INSPECTION AND SERVICE | General |
2013-11-19 | SB-13-11-007 | Original | Liftgate Booming Improvement | A slight vibration in the liftgate might create a pressure wave that customers experience as a low-frequency booming, resonance, or pressure sensation. Adjust the rubber snubbers on the liftgate and body to address this issue. | 11 - CLOSURES | Model S |
2013-11-18 | TN-13-40-002 | Rev 1 | Recording Motor Hum | How to record and escalate issues involving motor hum. R1 allows specific members of the service center to determine the severity of motor hum. | 40 - REAR DRIVE UNIT | Model S |
2013-11-14 | SB-12-18-007 | Rev 1 | HVAC Filter Housing Update | Installation of an HVAC filter housing with improved water drain holes. R1 removes an inaccurate correction code. | 18 - THERMAL MANAGEMENT | Model S |
2013-11-12 | SB-13-17-007 | Rev 1 | Dome Lamp Replacement | If a dome light fails, replace all 4 dome lights. R1 adds an affected VIN list. | 17 - ELECTRICAL | Model S |
2013-11-08 | SB-13-11-004 | Rev 1 | RH Front Door Difficult to Close | Describes how to adjust RH front (and, if needed, rear) door to solve the unusual amount of effort needed to close the RHF door. R1 adds a warning not to remove plugs at the base of the door. | 11 - CLOSURES | Model S |
2013-11-06 | SB-13-44-012 | Original | Charge Port Replacement (Europe) | Replace charge parts in some European vehicles due to an improperly calibrated latch. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2013-11-05 | TN-13-10-001 | Original | Painted Parts Ordering Procedure | Describes the required preparation for ordering painted parts from Purchasing. | 10 - BODY | General |
2013-10-31 | TN-13-00-006 | Original | Model S Firmware 5.6 Release Notes | Release Notes describing new 5.6 firmware changes that both customers and technicians can observe. | 00 - INSPECTION AND SERVICE | General |
2013-10-28 | SB-13-12-005 | Rev 3 | A-Pillar Wind Noise | Prevent or eliminate wind noise that seems to come from the A-Pillars. R2 changes this to a Repair bulletin and adjusts the labor time. R3 corrects the condition and correction sections. | 12 - EXTERIOR FITTINGS | Model S |
2013-10-23 | TN-13-18-001 | Original | Model S A/C Noise | How to respond to customer questions about A/C noise. | 18 - THERMAL MANAGEMENT | Model S |
2013-10-10 | TN-13-31-001 | Rev 1 | Performance Plus Configurations | Details the different parts and definitions between Performance, configured Performance Plus, and retrofit Performance Plus. R1 clarifies customer message. | 31 - SUSPENSION | General |
2013-10-07 | TN-13-00-005 | Rev 1 | Model S Firmware 5.0 Release Notes | Release Notes describing new 5.0 firmware changes that both customers and technicians can observe. R1 clarifies one bug. | 00 - INSPECTION AND SERVICE | General |
2013-10-02 | SB-13-15-006 | Rev 2 | 2nd Row Cupholder Installation | Installation instructions for the accessory 2nd row cupholders. R1 changes the size of the required drill bit. R2 changes the recommended location and adds instructions for filling the gap to the carpet on some vehicles. | 15 - INTERIOR TRIM | Model S |
2013-10-01 | TN-13-00-004 | Original | Model S Firmware 4.5 Release Notes | Release Notes describing new 4.5 firmware changes that both customers and technicians can observe. | 00 - INSPECTION AND SERVICE | General |
2013-09-12 | TN-13-16-002 | Rev 1 | Battery Contactor Squeal | Explains a sound during acceleration that has caused some customer confusion. R1 clarifies the cause of the noise. | 16 - BATTERY SYSTEM | Model S |
2013-09-09 | TN-13-92-009 | Original | High Voltage Placards, Italian | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0021. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-09 | TN-13-92-010 | Original | High Voltage Placards, Japanese | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0023. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-09 | TN-13-92-011 | Original | High Voltage Placards, Chinese | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0024. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-09 | TN-13-92-004 | Original | High Voltage Placards, English | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0016. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-09 | TN-13-92-005 | Original | High Voltage Placards, Dutch | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0017. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-09 | TN-13-92-006 | Original | High Voltage Placards, Spanish | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0018. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-09 | TN-13-92-007 | Original | High Voltage Placards, Danish | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0019. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-09 | TN-13-92-008 | Original | High Voltage Placards, German | Place these warning placards on a vehicle or battery to inform others of its high voltage status (disabled, operational, or live). Formerly SID-13-0020. | 92 - TOOLS AND EQUIPMENT | General |
2013-09-06 | SB-12-17-008 | Rev 1 | Door and Body Controller Update | Updated door and body controllers are available to replace early versions that could be susceptible to water damage. R1 adds an instruction to update the firmware, and to open the doors before performing the firmware update. | 17 - ELECTRICAL | Model S |
2013-09-05 | SB-12-31-002 | Rev 1 | Rear Damper Bolt Replacement | Instructions for replacing rear damper bolts that were delivered with inadequate corrosion protection. R1 adds steps to grind down and recoat the bolt head. | 31 - SUSPENSION | Model S |
2013-08-28 | TN-13-11-003 | Original | Rear Window Regulator Revisions | How to determine if a rear window regulator in parts inventory needs to have a reinforcement clip added to it before installation in the vehicle. | 11 - CLOSURES | Model S |
2013-08-23 | SB-13-11-006 | Rev 1 | Liftgate Water Ingress at Hinges | Water could enter the liftgate if there is inadequate sealant near the liftgate hinges. R1 expands the area to apply sealant. | 11 - CLOSURES | Model S |
2013-07-29 | SB-13-10-006 | Rev 1 | A-Pillar Body Panel Creak | Eliminate the 'popping' or 'creaking' noise coming from the RH side A-Pillar. R1 clarifies where to pry apart body panels. | 10 - BODY | Model S |
2013-07-26 | TN-13-11-002 | Original | Door Handle Auto-Present Not Working As Expected | Some customers have complained that the door handle auto-present feature does not always work. | 11 - CLOSURES | Model S |
2013-07-22 | SB-13-18-003 | Original | A/C Discharge Line Touching Steering Shaft | If there is excessive noise or vibration from the A/C compressor, check for interference between the A/C discharge line and the steering shaft. | 18 - THERMAL MANAGEMENT | Model S |
2013-07-17 | TN-13-15-001 | Original | C-Pillar Lower/Middle Trim Panels and 2nd Row Seat Belt | The current designs of the C-pillar trim panels are not compatible with the early design 2nd row seat belt. If the C-pillar trim is replaced, the 2nd row seat belts must be replaced as well. Replace LH and RH trim panels together--the new design looks different than the original. | 15 - INTERIOR TRIM | Model S |
2013-07-17 | TN-13-16-005 | Original | Transport Canada Equivalency Certificate SU 10607 | This Equivalency Certificate must be included with any shipment of HV batteries or battery sheets to or from Canada. Formerly SID-13-0014. | 16 - BATTERY SYSTEM | General |
2013-07-12 | SB-13-17-006 | Original | Charge Port Interference | If the rear quarter panel interferes with opening the charge port door, add washers to the forward screw that secures the LH taillight assembly to the body. | 17 - ELECTRICAL | Model S |
2013-07-02 | TN-13-33-001 | Original | Cleaning Brake Rotor Rust | Describes cleaning methods for brake rotor rust if normal braking does not remove it. | 33 - BRAKES | Model S |
2013-06-28 | TN-13-13-002 | Original | Seat Ordering Procedure | Describes the different types of available seats, how to tell them apart, and how to order one from Purchasing. | 13 - SEATS | General |
2013-06-14 | SB-12-34-002 | Rev 2 | TPMS Low Pressure Warning Adjustment | Procedure for changing the TPMS warning threshold on vehicles with 21" wheels. This reduces false TPMS warnings in cold weather. R1 adds an affected VIN range and part numbers for the TPMS tool and cable. R2 points to the Service Manual for proper TPMS values and how to set them. | 34 - WHEELS AND TIRES | Model S |
2013-06-07 | TN-13-16-001 | Original | Inspect Rapidmates | Rapid Mate Inspection when HV battery pack is removed. | 16 - BATTERY SYSTEM | Model S |
2013-06-05 | SB-13-11-005 | Original | Rear Window Regulator Reinforcement Clip | Install reinforcement clips on the rear window regulators to prevent the windows from sliding down unexpectedly in hot conditions. | 11 - CLOSURES | Model S |
2013-06-05 | TN-13-44-002 | Original | Model S High Voltage Awareness | Overview of Model S HV system and HV lockout (isolation) procedure. | 44 - HIGH VOLTAGE SYSTEM | Model S |
2013-06-05 | TN-13-13-001 | Original | Aftermarket Seat Cover Information | Aftermarket seat covers are not recommended due to possible interference with seat-mounted airbags and the passenger presence sensor. | 13 - SEATS | Model S |
2013-06-05 | SB-13-92-002 | Original | Recovery Charger Operation | Operation of the Roadster Recovery Charger, which can slowly recover a depleted HV battery's SOC to 80%. Formerly MEM-11-007. | 92 - TOOLS AND EQUIPMENT | Roadster |
2013-05-21 | SB-13-18-002 | Original | Footwell Cover Update for Improved Air Flow | An improved footwell cover is available. The new cover improves air flow to the driver's feet when the HVAC is set to foot mode. | 18 - THERMAL MANAGEMENT | Model S |
2013-05-08 | SB-13-17-004 | Original | Interior Lift Gate Switch Verification | Confirm that the proper interior liftgate switch is installed on the LH C-pillar rear trim panel (for Model S with 3rd row seats). | 17 - ELECTRICAL | Model S |
2013-04-26 | SB-13-00-002 | Original | Model S Firmware 4.4 Release Notes | Release Notes describing new 4.4 firmware changes that both customers and technicians can observe. | 00 - INSPECTION AND SERVICE | General |
2013-04-14 | SB-13-00-001 | Rev 1 | Model S Firmware 4.3 Release Notes | Release Notes describing new firmware changes that both customers and technicians can observe. Rev 1 describes additional 4.3.x firmware revisions since the 4.3 base release. | 00 - INSPECTION AND SERVICE | General |
2013-04-10 | SB-13-44-004 | Original | DC-DC Converter Replacement | Replacement of some DC-DC converters that might not adequately charge the 12V battery | 44 - HIGH VOLTAGE SYSTEM | Model S |
2013-04-09 | SB-13-10-001 | Rev 3 | Roadster 1.5/2.0 Front Fascia Upgrade | Installation of the updated Roadster 2.5 front fascia on the Roadster 1.5 and 2.0. R3 updates the correction code and changes the region to all. | 10 - BODY | Roadster |
2013-04-01 | SB-13-19-001 | Original | Vehicle Emission Control Label Replacement | Some 2013 vehicles were produced with 2012 emission labels. Replace with a 2013 version to meet legal requirements. | 19 - LABELS | Model S |
2013-03-31 | SB-13-96-001 | Rev 1 | Service MRB Parts Return Instructions | R1 explains the 'non-conforming' option | 96 - WARRANTY/MRB | Model 3 |
2013-03-26 | SB-13-17-002 | Original | PSRCM Calibration Update | Perform the PSRCM firmware version compatibility update on early vehicles to properly support both the single and two piece front fascia appliques ("nosecones"). | 17 - ELECTRICAL | Model S |
2013-03-25 | SB-13-10-004 | Original | Rear Lift Gate Hinge Sealing | After any adjustment of the Model S liftgate, apply sealer to the hinges to prevent water ingress. | 10 - BODY | Model S |
2013-02-12 | SB-13-10-003 | Original | Rear Bumper Support Retrofit | Install L-brackets on the rear side rails and attach a rear crossmember on early cars before 3rd row seats are installed. The cars are to be inspected at the Service Center, and the rework is to be performed at a Tesla Approved Body Shop. | 10 - BODY | Model S |
2013-01-18 | SB-13-50-001 | Original | J1772 Adapter Update | Replace Rev. A public charging station adapters with updated parts for better fit and charging reliability. | 50 - EXTERNAL CHARGING CONNECTORS | Model S |
2013-01-14 | SB-13-34-001 | Original | Painted Lug Nut Update | Replace early painted lug nuts that might have corrosion in the thread area or paint overspray on the seat. | 34 - WHEELS AND TIRES | Model S |
2013-01-14 | SB-13-17-001 | Original | Parking Lamp Bulb Upgrade | Accessory instructions to upgrade the Roadster parking lamp bulb to a cool white beam for higher intensity | 17 - ELECTRICAL | Roadster |
2012-12-12 | SB-12-30-003 | Original | Rear Skid Bar Installation | Add a rear skid bar to the rear subframe to protect the undercarriage from impacts while driving in reverse. | 30 - CHASSIS | Model S |
2012-12-03 | SB-12-18-012 | Original | Coolant Replacement for EU Production Roadsters | Update of TSB-11-46-003. Containment measures for all EU and APAC Roadsters with cooling systems containing coolant other than Sierra brand polypropylene glycol. This update clarifies that all Roadsters must use Sierra brand coolant. | 18 - THERMAL MANAGEMENT | Roadster |
2012-12-03 | SB-12-18-013 | Original | Cooling System Drain, Refill Procedure and Tools | Update of MEM-08-016. Information for proper refilling of the cooling system after the battery has been removed. This update clarifies that all Roadsters must use Sierra brand coolant. | 18 - THERMAL MANAGEMENT | Roadster |
2012-11-30 | SB-12-44-006 | Original | UMC Adapter Upgrade | Replace original clamshell-molded charger adapters on early cars with new, higher quality adapters | 44 - HIGH VOLTAGE SYSTEM | Model S |
2012-11-29 | SB-12-10-005 | Rev 2 | Interior Sound Proofing Upgrade, Roadster 2.5 | Installation instructions for customer accessory NVH upgrade. R2 changes the NVH Liner quantity from 3 to 2. | 10 - BODY | Roadster |
2012-11-29 | SB-12-15-004 | Rev 2 | Front Armrest Update | Replace old part upon customer complaint with new part that has better material quality and does not rattle on tracks. R1 adds description of colors vs part names.R2 adds instructions to scrap old parts on site. | 15 - INTERIOR TRIM | Model S |
2012-11-29 | SB-12-15-008 | Rev 1 | Center Compartment Storage Tray | Remove cover under touchscreen and add this storage tray as an upgrade. R1 adds instructions to scrap old parts on site. | 15 - INTERIOR TRIM | Model S |
2012-11-29 | SB-12-10-002 | Rev 2 | Interior Sound Proofing Upgrade, Roadster 1.5 & 2.0 | Installation instructions for 2 levels of customer accessory NVH upgrades. R2 changes the NVH Liner quantity from 3 to 2. | 10 - BODY | Roadster |
2012-11-28 | SB-12-17-005 | Rev 2 | Radio DDIN Installation with Rear Camera | Describes installation procedure to remove single DIN JVC radio assembly and install DDIN Alpine radio to 1.5 and 2.0 Roadsters. R2 adds the installation of a zener diode in the back up lamp circuit for the rear camera option. | 17 - ELECTRICAL | Roadster |
2012-11-28 | SB-12-15-013 | Rev 1 | Liftgate Speaker Grille Replacement | Replace speaker grille with grained part.R1 adds instructions to scrap old parts on site. | 15 - INTERIOR TRIM | Model S |
2012-11-14 | SB-12-95-005 | Rev 2 | Pre-Owned Roadster Vehicle Certification Documents | Pre-Owned Roadster (CPO) certification documents introduction | 95 - AFTERSALES SYSTEMS | Roadster |
2012-10-26 | SB-12-15-009 | Original | Headliner Retrofit Kit | Early production vehicles require a service retrofit kit if the headliner needs replacement. | 15 - INTERIOR TRIM | Model S |
2012-10-26 | SB-12-13-004 | Original | Seat Track Cover Replacement | Replace seat track covers with new parts that have better fit and grained finish | 13 - SEATS | Model S |
2012-10-17 | SB-12-12-002 | Rev 1 | Paint Protection Film Care Points | This revision adds a note that film should not be applied to freshly-painted surfaces | 12 - EXTERIOR FITTINGS | General |
2012-10-16 | SB-12-92-008 | Original | APS Controlled Load Test | Test procedure to diagnose the Roadster High Voltage (HV) Battery Pack by performing a Controlled Load Test of the Auxiliary Power Supply (APS) main output. | 92 - TOOLS AND EQUIPMENT | Roadster |
2012-10-11 | SB-12-10-009 | Original | Closing the Model S Hood | Describes the right and wrong ways to close the hood to avoid damage. | 10 - BODY | Model S |
2012-10-10 | SB-12-32-001 | Original | Steering Wheel To Airbag Gap | Care points to avoid a large or uneven gap at the seam between the steering wheel and driver's airbag | 32 - STEERING | Model S |
2012-10-10 | SB-12-31-003 | Original | Front Upper Control Arm Ball Joint Boot Wear | Trimming of the front wheelhouse liners to avoid potential contact with the upper control arm ball joints and damage to the ball joint boots | 31 - SUSPENSION | Model S |
2012-10-01 | SB-12-30-002 | Original | Rear Chassis and Subframe Repair | Instructions for grinding a sharp edge on the rear subframe casting node and repairing and/or protecting the adjacent wiring harness | 30 - CHASSIS | Model S |
2012-09-28 | SB-12-10-004 | Original | Door Striker Bolt Replacement | Replace all 8 door striker bolts due to inadequate anti-corrosion protection. | 10 - BODY | Model S |
2012-09-21 | SB-12-18-003 | Original | HVAC Outlet Duct Upgrade | Instructions to upgrade Roadster HVAC outlet to increase airflow and efficiency at the driver's floor board area. | 18 - THERMAL MANAGEMENT | Roadster |
2012-09-19 | SB-12-18-006 | Original | HVAC Intake Drain Diverter Installation | Installation of an HVAC intake water drain diverter and updated fuse box cover | 18 - THERMAL MANAGEMENT | Model S |
2012-09-19 | SB-12-10-001 | Original | Door Hinge Bolt Re-Torque | Re-torque outer door hinge bolts to prevent future improper door alignment or NVH issues. | 10 - BODY | Model S |
2012-09-04 | SB-12-13-003 | Original | Front Seat Frame Free Play | Instructions for installation of seat tilt assist springs to correct a feeling of looseness or rocking in the front seats. | 13 - SEATS | Model S |
2012-08-28 | SB-12-16-004 | Rev 2 | BSM Replacement Information | Identification of updated Roadster BSM (Battery Safety Monitor). | 16 - BATTERY SYSTEM | Roadster |
2012-08-27 | SB-12-17-007 | Rev 3 | Radio Signal Booster and Antenna Installation | Instructions for installation of booster antenna if poor radio reception is noted | 17 - ELECTRICAL | Roadster |
2012-08-17 | SB-12-17-002 | Rev 1 | Condensation Inside Headlamps - Ventilation | Procedure to assist in clearing of excess headlamp condensation | 17 - ELECTRICAL | Roadster |
2012-06-29 | SB-12-40-001 | Rev 1 | Snow Dam Installation Procedure | Instructions for installation of snow dam if motor/PEM cooling fan obstruction is noted | 40 - REAR DRIVE UNIT | Roadster |
2012-05-31 | SB-12-92-007 | Original | Wheel Bolt Key Identification | Information to identify wheel bolt keys | 92 - TOOLS AND EQUIPMENT | Roadster |
2012-05-25 | SB-12-18-001 | Original | Roadster 400V Controller Replacement | Troubleshooting and replacement of the 400V controller. | 18 - THERMAL MANAGEMENT | Roadster |
2012-05-01 | TN-12-00-001 | Original | Roadster VIN Decoder | Summarizes how Roadster VIN digits are assigned. Formerly SID-12-0019. | 00 - INSPECTION AND SERVICE | Roadster |
2012-04-30 | SB-12-17-004 | Original | Audio Amplifier Replacement | Instructions for replacement of audio amplifier if fluctuating volume is noted | 17 - ELECTRICAL | Roadster |
2012-04-27 | SB-12-92-001 | Rev 1 | MTS-2 Installation Guide | Installation instructions for MTS-2 Software | 92 - TOOLS AND EQUIPMENT | Roadster |
2012-04-27 | SB-12-92-004 | Original | MTS-2 Online Update Framework | Description of automated MTS-2 software update process | 92 - TOOLS AND EQUIPMENT | Roadster |
2012-01-27 | SB-12-46-001 | Original | Battery Flush Procedure | Removing residual coolant from the battery before shipment | 46 - COOLING | Roadster |
2012-01-18 | SB-12-92-002 | Original | MTS-2 Parts and Tooling List | Descriptions of MTS-2 hardware components | 92 - TOOLS AND EQUIPMENT | Roadster |
2012-01-18 | SB-12-92-003 | Original | MTS-2 User Guide | User guide for MTS-2 | 92 - TOOLS AND EQUIPMENT | Roadster |
2012-01-06 | SB-12-00-001 | Original | Revised Bulletin Format | Introduction to the revised format for Service Bulletins | 00 - INSPECTION AND SERVICE | General |
2011-11-22 | SVC-11-40-014 | Original | Dual PEM Fan Retrofit | Installation instructions for sealed dual PEM/Motor fan assembly, Roadster 2.0/2.5 | 40 - REAR DRIVE UNIT | Roadster |
2011-11-22 | SVC-11-16-013 | Original | J3 Cable Replacement | Installation of an updated APS output cable | 16 - BATTERY SYSTEM | Roadster |
2011-08-30 | SVC-11-46-012 | Original | Cooling System Crystallization Cleaning | Procedure for Roadster coolant system flushing | 46 - COOLING | Roadster |
2011-08-03 | VEN-11-002 | Original | Carbon Fiber Vane Replacement | Procedure for updating or replacing carbon fiber hood vanes | 10 - BODY | Roadster |
2011-07-25 | SVC-11-17-011 | Original | Navtrak Water Ingress | Care points for water ingress to the Navtrak ECU, EU Roadsters | 17 - ELECTRICAL | Roadster |
2011-07-08 | SVC-11-17-010 | Original | Charge Default Setting | Change in default current setting for all vehicles in the EU and some Asian markets | 17 - ELECTRICAL | Roadster |
2011-05-27 | VEN-11-001 | Original | Carbon Fiber Repair | Tesla's position statement regarding repair to carbon fiber materials | 10 - BODY | Roadster |
2011-05-24 | TSB-11-31-002 | Original | Ride Height Adjustment | Check for proper ride height on base roadsters, adjust spring perch if necessary | 31 - SUSPENSION | Roadster |
2011-05-20 | TSB-11-31-001 | Original | Lower Control Arm Clearance | Checking for adequate clearance between the parking brake cable guide and the wheel | 31 - SUSPENSION | Roadster |
2011-05-16 | TN-11-16-001 | Original | Battery R&I Checklist - Roadster | Checklist for Roadster battery removal and installation. Formerly SID-12-0038. | 16 - BATTERY SYSTEM | Roadster |
2011-03-07 | TSB-10-17-001 | Rev 1 | Power Share Adapter Cable Installation Roadster 1.5 | Installation of power share adapter cable to avoid intermittent no start in cold ambient temperatures, Roadster 1.5 | 17 - ELECTRICAL | Roadster |
2011-02-15 | SVC-11-17-004 | Original | HD Radio Update | Replace HD radio module with updated part to reduce reception complaints | 17 - ELECTRICAL | Roadster |
2011-02-15 | SVC-11-17-005 | Original | Alpine Navigation Software Update | Updated Alpine navigation software availability | 17 - ELECTRICAL | Roadster |
2011-02-11 | SVC-11-10-006 | Original | RHD Footrest Installation | Availability of updated footrest for RHD Roadsters | 10 - BODY | Roadster |
2011-02-11 | SVC-11-17-002 | Original | Bluetooth Module Update | Availability of new, more-compatible Bluetooth module that also reduces the amount of echo experienced during phone calls | 17 - ELECTRICAL | Roadster |
2011-02-11 | SVC-11-17-003 | Original | Bluetooth Microphone Location | Adjustment of Bluetooth microphone position for reduced echo experienced during phone calls | 17 - ELECTRICAL | Roadster |
2011-02-02 | SVC-11-40-001 | Original | Pem / Motor Fan Servicing | Procedure for annual cleaning of PEM and/or motor fans | 40 - REAR DRIVE UNIT | Roadster |
2010-10-19 | SVC-10-10-014 | Original | Wind Noise Repair | Extra sealing is available to reduce wind noise at side windows | 10 - BODY | Roadster |
2010-10-07 | RCL-10-17-001 | Rev 1 | 12v Auxiliary Cable Containment | Cable routing and protection modification to 12V auxiliary cables, Roadster 2.0 | 17 - ELECTRICAL | Roadster |
2010-10-07 | TSB-10-17-013 | Rev 3 | 12v Auxiliary Cable Containment | Cable routing and protection modification to 12V auxiliary cables, Roadster 2.0 | 17 - ELECTRICAL | Roadster |
2010-09-27 | TSB-09-31-003 | Rev 2 | Front Suspension Damper Reservoir | Add edge protection strip to keep damper hose from chafing on upper control arm | 31 - SUSPENSION | Roadster |
2010-09-14 | SVC-10-17-011 | Original | Condensation Inside Headlamps | Reseal headlamps to eliminate moisture ingress that causes condensation | 17 - ELECTRICAL | Roadster |
2010-09-01 | TSB-10-10-008 | Rev 1 | Wheel Arch Liner Modification | Wheel arch liner bracket installation to prevent sagging of NVH wheel liners | 10 - BODY | Roadster |
2010-09-01 | TSB-09-16-008 | Rev 4 | APS Grommet Inspection and Repair | Inspection, prevention and repair of battery water ingress from the APS grommet | 16 - BATTERY SYSTEM | Roadster |
2010-08-25 | TSB-10-10-012 | Original | Door Switch Support Plate | Testing and replacement of door switch support plate with a stiffer part | 10 - BODY | Roadster |
2010-08-20 | SVC-10-18-010 | Original | Condenser Fan Shroud Update | Improved Roadster 2.5 fan shroud can be retrofitted to Roadster 1.5 and 2.0 | 18 - THERMAL MANAGEMENT | Roadster |
2010-08-19 | TSB-10-34-011 | Original | TPMS Antenna Connection | Checking TPMS antenna connection integrity on Roadster 2.0 | 34 - WHEELS AND TIRES | Roadster |
2010-08-18 | TSB-10-18-009 | Original | HVAC Drain Tube Valve Removal | Removal of drain tube valve to prevent isolation failures inside HVAC heater module | 18 - THERMAL MANAGEMENT | Roadster |
2010-08-18 | TSB-10-16-010 | Original | BMB Cover Re-Torque | Re-torque BMB cover bolts to revised torque spec | 16 - BATTERY SYSTEM | Roadster |
2010-07-08 | SVC-10-18-007 | Original | HVAC Refrigerant Charge Reduction | Updated A/C refrigerant charge amount | 18 - THERMAL MANAGEMENT | Roadster |
2010-07-03 | TSB-10-16-007 | Original | Battery Pack Imbalance | Failed bleed circuit fuse can result in an imbalanced pack, leading to lower available range when fully charged | 16 - BATTERY SYSTEM | Roadster |
2010-06-21 | TSB-10-47-006 | Original | Drive Button Modification | Replace drive button to prevent intermittent lockup of shift functions | 47 - TRANSMISSION | Roadster |
2010-06-17 | TSB-10-17-005 | Original | Swtichpack Aux Battery Charge | Instructions for testing and replacement of switchpack if 12V battery fails to charge | 17 - ELECTRICAL | Roadster |
2010-06-11 | TSB-09-15-007 | Rev 1 | Floor Mat Upgrade | Installation of improved floor mats and anchors | 15 - INTERIOR TRIM | Roadster |
2010-05-11 | TSB-09-17-009 | Rev 1 | HVAC Pressure Transducer Wiring Harness Mod Update | Wiring harness modification prevents false refrigerant low pressure alarm during charge | 17 - ELECTRICAL | Roadster |
2010-03-23 | TSB-10-17-004 | Original | Condenser Fan Fuse Upgrade | Installation of updated condenser fan fuse | 17 - ELECTRICAL | Roadster |
2010-03-16 | TSB-09-17-006 | Rev 1 | Sirius Tuner S1R-JVC1 Excessive Current Draw | Replacement of Sirius Satellite module to prevent excessive current draw that may cause APS to stay on | 17 - ELECTRICAL | Roadster |
2010-02-23 | TSB-10-17-003 | Original | Power Share Adapter Cable Installation Roadster 2 EU/UK vehicles | Installation of power share adapter cable to avoid intermittent no start, UK/EU | 17 - ELECTRICAL | Roadster |
2010-02-02 | SVC-09-10-007 | Rev 2 | EV Light Ring De-Bond Repair | Light ring re-bonding instructions | 10 - BODY | Roadster |
2010-01-20 | TSB-10-17-002 | Original | Power Share Adapter Cable Installation Roadster 2 | Installation of power share adapter cable to avoid intermittent no start in cold ambient temperatures, Roadster 2.0 | 17 - ELECTRICAL | Roadster |
2009-08-10 | VEN-09-002 | Rev 1 | EV Inlet Repair Instructions | Light ring re-bonding instructions for body shops | 10 - BODY | Roadster |
2009-07-24 | SVC-09-47-006 | Original | Transmission Fill Procedure - Special | Different fill procedure for certain G1BW transmissions | 47 - TRANSMISSION | Roadster |
2009-06-02 | TSB-09-47-005 | Original | Transmission Vent Retrofit | Installation of improved transmission vent | 47 - TRANSMISSION | Roadster |
2009-05-28 | RCL-09-31-001 | Rev 1 | Rear Wheel Hub Flange Bolt Torque | Rear hub flange bolts are under-torqued and may become loose | 31 - SUSPENSION | Roadster |
2009-04-08 | TSB-09-18-004 | Rev 1 | HVAC PTC Controller Board Change | Information about updated HVAC PTC controller | 18 - THERMAL MANAGEMENT | Roadster |
2009-03-30 | VEN-09-001 | Rev 1 | Checking Battery State of Charge | Instructions for body shops to check the battery state of charge while a Roadster is awaiting repairs | 16 - BATTERY SYSTEM | Roadster |
2009-03-11 | TSB-09-10-002 | Original | Water Ingress at Forward Sill Cavity | Instructions for sealing the forward sill cavity to avoid water ingress | 10 - BODY | Roadster |
2009-02-20 | TSB-09-10-001 | Original | Hinge Seal Containment | Instructions for sealing the area around the door hinges to avoid water ingress | 10 - BODY | Roadster |
2008-12-22 | SVC-08-18-012 | Original | HVAC Controller Pins | Procedure to straighten bent pins on 400V controller compressor controller connector | 18 - THERMAL MANAGEMENT | Roadster |
2008-12-16 | SVC-08-10-001 | Rev 1 | Water Ingress Inspection | Check hood cable grommet if water ingress is noted | 10 - BODY | Roadster |
2008-11-10 | TSB-08-40-002 | Rev 1 | 1.5 Powertrain Upgrade | Installation instructions for retrofit of Roadster 1.5 powertrain in Roadster 1.0 | 40 - REAR DRIVE UNIT | Roadster |
2008-10-27 | TSB-08-18-004 | Original | HVAC HV Controller FW Update | Information about Roadster HVAC high voltage controller firmware release 1.31 | 18 - THERMAL MANAGEMENT | Roadster |
2008-10-15 | TSB-08-16-003 | Original | PTC Heater Modification | Modification to prevent isolation failures inside HVAC heater module. | 16 - BATTERY SYSTEM | Roadster |
2008-09-08 | TSB-08-12-001 | Original | Hardtop Removal and Refit | Information about replacement hardtop | 12 - EXTERIOR FITTINGS | Roadster |
2008-06-13 | SVC-08-10-006 | Original | Charge Door Panel Bond | Charge door panel re-bonding instructions | 10 - BODY | Roadster |
2008-05-28 | SVC-08-17-005 | Original | Bulkhead Grommet Dislodged | A grommet on the bulkhead can become dislodged, possibly allowing a wiring harness to chafe on the bulkhead | 17 - ELECTRICAL | Roadster |
2008-05-14 | SVC-08-47-003 | Original | TCM Connector | Transmission controller connector installation care points | 47 - TRANSMISSION | Roadster |
2008-05-14 | SVC-08-46-002 | Original | Coolant Reservoir Hose | Coolant leakage can be caused by a kinked coolant return hose at the reservoir | 46 - COOLING | Roadster |